Famly

Josie

Jakob Hanssen

Sara Brunvoll

A deep-dive into everything you can find on the Famly platform

The Famly Platform

Adding children and entering information about them 

Children and Daily Care

Inviting Parents - A Video Guide

Limited Parent Access

Child Profiles

Holiday RSVP

Recording a child's attendance and activities

Attendance and Care

Manage staff profiles, schedules, and contracts

Staff Management

Add qualifications to your staff members' profiles in the app

Staff Qualifications

Staff Accounts and Roles

Setting Up Required Staff Ratios

Plan staff schedules, availability and leave

Staffing and Schedules

Rooms, Planning and Registers

Create Rooms

Create rooms and make sure you're in ratio

Rooms and Ratios

Finance, Invoicing and Payments

Setting Up Your Finance Fundamentals

Setting Up Your Pricing: Sessions, Extras and Packages

Finance Onboarding Walkthrough

Create Pricing Bands for Different-Aged Children

Set up your pricing structure and children's booking plans

Pricing and Plans

An overview of where to manage invoicing and payment settings in Famly

Invoice & Payments Settings Page

Bill Payer Tags

The Revenue Report

Automatic Invoicing

Invoicing

In-app Payments Setup Guide

Understanding Payment Methods and How They Work

Managing Automatic Payments

Handling Refunds and Disputes

Payment Timelines & Payouts

Payment Reports and Reconciliation

Getting Parents Set Up with Payments

Troubleshooting Payment Issues

Payments Requiring Validation (3DS)

Managing Custom Payment

This article will guide you through disabling in-app payments

Updating or Disabling In-app Payments

Tax-Free Childcare Setup and Management

Verifying with Stripe for Council-based Settings

How to ensure each sibling can be linked to their TFC account for automatic payments to be taken

Split Sibling Bill Payers for Automatic Tax-free Childcare Payments

Ensure all your bill payers accounts are accurate

Balance Adjustment

Julia Rose

Payments

Get an overview of attendance in your setting

Child Attendance

Milk Reports

Famly Usage Report

Attendance and Occupancy Reports

Combined Reports Page

Use Lists to sort and filter children or staff by parameters of your choosing

Create a Custom List

Filtering in Custom Reports

Use the Occupancy Report to get an overview of booked care, and forecast future occupancy in your setting.

Occupancy and Future Availability

Your Guide to Reporting

Get an overview of key places to use for planning

Your Guide to Planning

Kevin Jenson

Reports and Insights

Child attendance provides records of upcoming and historical attendance by room and child, and can be exported to CSV.

If you have multiple sites or locations, our organization-level reports are for you! See which reports in Famly are org-level below.

Multi-site Organization Reports

📈  Overview of Reports

Famly Webhooks

Setting up Microsoft Entra ID (SSO)

We integrate with WatchMeGrow, KinderConnect, Stripe and Xero.

API Integrations

Custom Reports

API Access

Guides and resources for Famly-supported integrations and API management

Integrations and APIs

The Famly Blog

Der Famly-Blog

Get product updates

Produkt-Updates erhalten

Log in to Famly

Bei Famly anmelden

SoMe

Find answers and get help from Intercom Support and Community Experts

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