Help centre for parents 🧸

Parents 🧸: Welcome - video guide

An introduction to parents using the app in their child's setting.

Written by Julia Rose
Updated over a week ago

Parents 🧸: get the most out of the app

This article will go over some key features for parents

Written by Julia Rose
Updated over a week ago

Parents 🧸 : Your first time logging in to the app

Written by Julia Rose
Updated over a week ago

Parents 🧸: Update your contact details

Keep your contact details up-to-date, so your child's setting can always reach you

Written by Julia Rose
Updated over a week ago

Parents 🧸: Find your pin-code

Find your personal pin-code to sign your child in and out of their setting

Written by Julia Rose
Updated over a week ago

Parents 🧸: Change your email address

Changing the email address you use to log in to your child's profile

Written by Julia Rose
Updated over a week ago

Parents 🧸: Change or reset your log-in password

Change or reset a forgotten password

Written by Julia Rose
Updated over a week ago

Parents 🧸: Change the language of the app

Written by Julia Rose
Updated over a week ago

Parents 🧸: Manage your notifications in Famly

Your child's setting will share information with you in Famly, you can decide which notifications you receive,.

Written by Julia Rose
Updated over a week ago

Parents 🧸 : Utilising two-factor authentication to access the app

Written by Julia Rose
Updated over a week ago

Parents 🧸: The News feed

All about interacting on posts and observations about your child

Written by Julia Rose
Updated over a week ago

Parents 🧸: Tag a photo of your child

How to tag a photo of your child from the News feed, to save to their profile

Written by Julia Rose
Updated over a week ago

Parents 🧸: The calendar- events and menus

Written by Julia Rose
Updated over a week ago

Parents 🧸: Receiving an invitation to an event

Your child's setting can invite you to events via Famly

Written by Julia Rose
Updated over a week ago

Parents 🧸: Your child's Profile

Written by Julia Rose
Updated over a week ago

Parents 🧸: The Activity tab

Find out more about the first tab on your child's profile- their Activity feed.

Written by Julia Rose
Updated over a week ago

Parents 🧸: The Journey tab

View your child's development and create your own observations for their profile

Written by Julia Rose
Updated over a week ago

Parents 🧸: Activity Plans

Written by Julia Rose
Updated over a week ago

Parents 🧸: The Bookings tab

Request extra sessions from your child's setting and view past purchases

Written by Julia Rose
Updated over a week ago

Parents 🧸: Accident and incident reports

The Reports tab of your child's profile

Written by Julia Rose
Updated over a week ago

Parents 🧸: What happens when your child leaves the setting

What happens to all your child's information in Famly, when they leave the setting

Written by Julia Rose
Updated over a week ago

Parents 🧸: The About tab

The About tab on your child's profile holds all their personal information

Written by Julia Rose
Updated over a week ago

Parents 🧸: Sign your child in and out

Sign your child in and out of their setting

Written by Julia Rose
Updated over a week ago

Parents 🧸: Report your child's absence

Let your child's setting know they won't be attending their session

Written by Julia Rose
Updated over a week ago

Parents 🧸: Add or remove your child's contacts

Add and invite contacts to your child's profile

Written by Julia Rose
Updated over a week ago

Parents 🧸: The 'family' role log in

Written by Julia Rose
Updated over a week ago

Parents 🧸: Request extra sessions

Use Famly to request extra care from your child's setting

Written by Julia Rose
Updated over a week ago

Parents 🧸: Make an observation about your child

Written by Julia Rose
Updated over a week ago

Parents 🧸: Receiving a Holiday RSVP

Receiving a Holiday RSVP from your child's setting

Written by Julia Rose
Updated over a week ago

Parents 🧸: Send a private message

Use the app to send and receive messages to and from your child's setting

Written by Julia Rose
Updated over a week ago

Parents 🧸: Send a message to another parent

You can communicate with other parents at your setting via Famly, or opt out of this, if you choose to

Written by Julia Rose
Updated over a week ago

Parents 🧸: Invoices for your child's fees

How you'll receive invoices for your child's fees through Famly

Written by Julia Rose
Updated over a week ago

Parents 🧸: Famly Pay - add your payment details

Written by Julia Rose
Updated over a week ago

Parents 🧸: Famly Pay- pay your balance

How to pay your child's fees in the app

Written by Julia Rose
Updated over a week ago

Parents 🧸: help and support

Written by Julia Rose
Updated over a week ago