Help centre for parents 🧸

Parents 🧸: Get the most out of the app

This article will go over some key features for parents

Written by Julia Rose
Updated over a week ago

Parents 🧸: Welcome - Video Guide

An introduction to parents using the app in their child's setting.

Written by Julia Rose
Updated over a week ago

Parents 🧸 : Your First Time Logging in to the App

Written by Julia Rose
Updated over a week ago

Parents 🧸: Update Your Contact Details

Keep your contact details up-to-date, so your child's setting can always reach you

Written by Julia Rose
Updated over a week ago

Parents 🧸: Find Your Pincode

Find your personal pincode to sign your child in and out of their setting

Written by Julia Rose
Updated over a week ago

Parents 🧸: Change Your Email Address

Changing the email address you use to log in to your child's profile

Written by Julia Rose
Updated over a week ago

Parents 🧸: Change or Reset Your Log-in Password

Change or reset a forgotten password

Written by Julia Rose
Updated over a week ago

Parents 🧸: Change the language of the app

Written by Julia Rose
Updated over a week ago

Parents 🧸: Manage your notifications in Famly

Your child's setting will share information with you in Famly, you can decide which notifications you receive.

Written by Julia Rose
Updated over a week ago

Parents 🧸 : Utilising two-factor authentication to access the app

Written by Julia Rose
Updated over a week ago

Parents 🧸: The Newsfeed

All about interacting on posts and observations about your child

Written by Julia Rose
Updated over a week ago

Parents🧸: Medication Forms

Where to see and approve medication forms

Written by Chloe Olson
Updated over a week ago

Parents 🧸: The Journey Tab

View your child's development and create your own observations for their profile

Written by Julia Rose
Updated over a week ago

Parents 🧸: The About tab

The About tab on your child's profile holds all their personal information

Written by Julia Rose
Updated over a week ago

Parents 🧸: Add or Remove Your Child's Contacts

Add and invite contacts to your child's profile

Written by Julia Rose
Updated over a week ago

Parents 🧸: Your Child's Profile

Written by Julia Rose
Updated over a week ago

Parents 🧸: Tag a Photo of Your Child

How to tag a photo of your child from the Newsfeed and save it to their profile

Written by Julia Rose
Updated over a week ago

Parents 🧸: The Calendar Events and Menus

Written by Julia Rose
Updated over a week ago

Parents 🧸: Receiving an invitation to an event

Your child's setting can invite you to events via Famly

Written by Julia Rose
Updated over a week ago

Parents 🧸: The Activity Tab

Find out more about the first tab on your child's profile - their Activity feed.

Written by Julia Rose
Updated over a week ago

Parents 🧸: Activity Plans

Written by Julia Rose
Updated over a week ago

Parents 🧸: The Bookings Tab

Request extra sessions from your child's setting and view past purchases

Written by Julia Rose
Updated over a week ago

Parents 🧸: Accident and Incident Reports

The Reports tab of your child's profile

Written by Julia Rose
Updated over a week ago

Parents 🧸: What happens when your child leaves the setting?

What happens to all your child's information in Famly, when they leave the setting?

Written by Julia Rose
Updated over a week ago

Parents 🧸: Sign your child in and out

Sign your child in and out of their setting

Written by Julia Rose
Updated over a week ago

Parents 🧸: Report Your Child's Absence

Let your child's setting know they won't be attending their session

Written by Julia Rose
Updated over a week ago

Parents 🧸: The 'Family' role log in

Written by Julia Rose
Updated over a week ago

Parents 🧸: Request Extra Sessions

Use Famly to request extra care from your child's setting

Written by Julia Rose
Updated over a week ago

Parents 🧸: Make an observation about your child

Written by Julia Rose
Updated over a week ago

Parents 🧸: Receiving a Holiday RSVP

Receiving a Holiday RSVP from your child's setting

Written by Julia Rose
Updated over a week ago

Parents 🧸: Send a message to another parent

You can communicate with other parents at your setting via Famly, or opt out of this, if you choose to

Written by Julia Rose
Updated over a week ago

Parents 🧸: Send a Private Message

Use the app to send and receive messages to and from your child's setting

Written by Julia Rose
Updated over a week ago

Parents🧸: How to Generate a Bill Payer Statement

Download a yearly overview of payments made to your nursery

Written by Chloe Olson
Updated over a week ago

Parents 🧸: Validating Payments

How to validate your payments through Famly Pay

Written by Dan Nikolaison
Updated over a week ago

Parents 🧸: Invoices for Your Child's Fees

How you'll receive invoices for your child's fees through Famly

Written by Julia Rose
Updated over a week ago

Parents 🧸: Famly Pay - add your payment details

Written by Julia Rose
Updated over a week ago

Parents 🧸: Famly Pay - Pay Your Balance

How to pay your child's fees in the app

Written by Julia Rose
Updated over a week ago

Parents 🧸: Help and Support

Written by Julia Rose
Updated over a week ago