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Help centre for parents 🧸
Help centre for parents 🧸
All the information you need, for parents
37 articles in this collection
Written by
Julia Rose
and
Chloe Olson
Parents 🧸: Welcome!
Parents 🧸: Get the most out of the app
This article will go over some key features for parents
Written by
Julia Rose
Updated over a week ago
Parents 🧸: Welcome - Video Guide
An introduction to parents using the app in their child's setting.
Written by
Julia Rose
Updated over a week ago
Parents 🧸: your account
Parents 🧸 : Your First Time Logging in to the App
Written by
Julia Rose
Updated over a week ago
Parents 🧸: Update Your Contact Details
Keep your contact details up-to-date, so your child's setting can always reach you
Written by
Julia Rose
Updated over a week ago
Parents 🧸: Find Your Pincode
Find your personal pincode to sign your child in and out of their setting
Written by
Julia Rose
Updated over a week ago
Parents 🧸: Change Your Email Address
Changing the email address you use to log in to your child's profile
Written by
Julia Rose
Updated over a week ago
Parents 🧸: Change or Reset Your Log-in Password
Change or reset a forgotten password
Written by
Julia Rose
Updated over a week ago
Parents 🧸: Change the language of the app
Written by
Julia Rose
Updated over a week ago
Parents 🧸: Manage your notifications in Famly
Your child's setting will share information with you in Famly, you can decide which notifications you receive.
Written by
Julia Rose
Updated over a week ago
Parents 🧸 : Utilising two-factor authentication to access the app
Written by
Julia Rose
Updated over a week ago
Parents 🧸: How your child's setting shares information with you
Parents 🧸: The Newsfeed
All about interacting on posts and observations about your child
Written by
Julia Rose
Updated over a week ago
Parents🧸: Medication Forms
Where to see and approve medication forms
Written by
Chloe Olson
Updated this week
Parents 🧸: The Journey Tab
View your child's development and create your own observations for their profile
Written by
Julia Rose
Updated over a week ago
Parents 🧸: The About tab
The About tab on your child's profile holds all their personal information
Written by
Julia Rose
Updated over a week ago
Parents 🧸: Add or Remove Your Child's Contacts
Add and invite contacts to your child's profile
Written by
Julia Rose
Updated over a week ago
Parents 🧸: Your child's Profile
Written by
Julia Rose
Updated over a week ago
Parents 🧸: Tag a Photo of Your Child
How to tag a photo of your child from the Newsfeed and save it to their profile
Written by
Julia Rose
Updated over a week ago
Parents 🧸: The Calendar Events and Menus
Written by
Julia Rose
Updated over a week ago
Parents 🧸: Receiving an invitation to an event
Your child's setting can invite you to events via Famly
Written by
Julia Rose
Updated over a week ago
Parents 🧸: The Activity Tab
Find out more about the first tab on your child's profile - their Activity feed.
Written by
Julia Rose
Updated over a week ago
Parents 🧸: Activity Plans
Written by
Julia Rose
Updated over a week ago
Parents 🧸: The Bookings Tab
Request extra sessions from your child's setting and view past purchases
Written by
Julia Rose
Updated over a week ago
Parents 🧸: Accident and Incident Reports
The Reports tab of your child's profile
Written by
Julia Rose
Updated over a week ago
Parents 🧸: What happens when your child leaves the setting?
What happens to all your child's information in Famly, when they leave the setting?
Written by
Julia Rose
Updated over a week ago
Parents 🧸: How you can share information with your child's setting
Parents 🧸: Sign your child in and out
Sign your child in and out of their setting
Written by
Julia Rose
Updated over a week ago
Parents 🧸: Report Your Child's Absence
Let your child's setting know they won't be attending their session
Written by
Julia Rose
Updated over a week ago
Parents 🧸: The 'Family' role log in
Written by
Julia Rose
Updated over a week ago
Parents 🧸: Request Extra Sessions
Use Famly to request extra care from your child's setting
Written by
Julia Rose
Updated over a week ago
Parents 🧸: Make an observation about your child
Written by
Julia Rose
Updated over a week ago
Parents 🧸: Receiving a Holiday RSVP
Receiving a Holiday RSVP from your child's setting
Written by
Julia Rose
Updated over a week ago
Parents 🧸: Send a message to another parent
You can communicate with other parents at your setting via Famly, or opt out of this, if you choose to
Written by
Julia Rose
Updated over a week ago
Parents 🧸: Send a Private Message
Use the app to send and receive messages to and from your child's setting
Written by
Julia Rose
Updated over a week ago
Parents 🧸: Your invoices and balance
Parents🧸: How to Generate a Bill Payer Statement
Download a yearly overview of payments made to your nursery
Written by
Chloe Olson
Updated over a week ago
Parents 🧸: Invoices for Your Child's Fees
How you'll receive invoices for your child's fees through Famly
Written by
Julia Rose
Updated over a week ago
Parents 🧸: Famly Pay - add your payment details
Written by
Julia Rose
Updated over a week ago
Parents 🧸: Famly Pay - Pay Your Balance
How to pay your child's fees in the app
Written by
Julia Rose
Updated over a week ago
Parents 🧸: Got a question?
Parents 🧸: Help and Support
Written by
Julia Rose
Updated over a week ago