When your child leaves their nursery, your Famly account isn't automatically closed; you'll just see a limited version of it. Here's a clear overview of what you can still access and what changes once your child's last day has passed.
Finding Your Child's Profile
Once your child's last day has passed, you'll find their profile under Graduated children in your profile menu. To get there:
Log in to Famly as normal
Tap your profile menu at the bottom of the screen (or in your sidebar on a desktop)
Select Graduated children
What You Can Still Access
From your child's graduated profile, you can still see:
Their learning journey, including observations and assessments
Photos your child was tagged in
Their final fees balance, by tapping More on their profile
Tagged photos are in the Activity tab on your child's profile. Photos in observations appear in the Journey tab alongside the observation they were added to.
What You Can No Longer Access
Once your child has left, you will lose access to the following:
Messages. You will no longer be able to see your message history with the nursery or send new messages. If there are any photos or important information shared in messages that you'd like to keep, make sure to save these before your child's last day
The newsfeed. You won't see any new posts from the nursery after your child's last day
💡 If you still have access to messages after your child has left, it's likely because your account is also linked to another child at a Famly setting. If this isn't the case, contact your nursery and ask them to remove your login
Will I Lose Access to Famly Altogether?
Not automatically. Your account stays active unless your nursery removes your login, so whether you keep access to your graduated child's profile is up to them. If you're unsure, it's worth reaching out to your nursery to check their usual approach. If you have a sibling who still attends the same setting, you'll continue to have full access for that child regardless.
Downloading Your Child's Learning Journey
You can download your child's learning journey at any time to keep a copy for yourself:
Go to your child's profile and open the Journey tab
Click Print, then select Print all
Choose a date range for the observations you want to include
In the print preview, change the Destination to Save as PDF
Click Save to download a copy to your device
💡 Some settings may not allow parents to download the Journey directly. If you don't see the Print option, contact your nursery, and they can send you a copy