Famly

Using Two-factor Authentication to Access the App

Keeping in Touch with Famly

Get exclusive offers and discounts on everything from Early Years CPD courses to memberships and physical toys.

Famly Perks

Find free help with finances, marketing, and management

The Famly EY Business Playbook

Find out what's coming soon and make feature requests with the roadmap

Suggest A Feature

You can use shortcuts to speed up your searches on Famly

Search Bar Shortcuts

Describing how we use the public Famly Roadmap, what numbers of votes trigger an investigation, and how we prioritise new features in Famly.

How we use the Famly Roadmap

Village

Setting up Azure Active Directory (OIDC)

Finding Your Identification Number

Matt Arnerich

Josie

Julia Rose

About Famly

Restricting Staff Access to Famly

Data Security and Protection at Famly

Data Subject Requests - Famly platform. Deletion, access, etc.

GDPR Related Requests

How to manage Famly's auto-logout feature

Auto-logout

How AI is used in Customer Support

Famly Security Best Practices

Information surrounding GDPR and data protection

Data Protection

Leaving Famly

Paying for Your Famly Subscription: For Managers

Constança Vilar

How to manage your invoices and subscription

Your Famly Subscription

The Famly Store

How do I purchase a package at Famly?

How do I upgrade my package?

Upgrade from the Free Package to Foundation

Upgrade from Foundation to Premium

Upgrade from Premium to Professional

Upgrade from Foundation to Professional

Here you can get an overview of the features in our four different Booster packs.

Booster packs

Here you can get an overview of the features that are in the Childminder package

Childminder Package

Take a look at the available packages and how to purchase them at Famly

Packages & Upgrades

How to use shortcuts to speed up your searches on Famly

How to contact Famly for real-time support.

Getting Help with Famly

Kevin Jenson

A collection of quick, easy-to-read overviews for fast insights

💜 Quick Overviews

User Profiles

Logging In and Out of the App

The devices, operating systems, and browsers to help you get the best experience.

Recommended Tablets and Browsers

General Famly account information: API documentation, email, two-factor authentication, and more

💜 The Famly Basics

Famly's Public API Guide

Do you want to set up an API integration to existing systems via our open API?

We integrate with WatchMeGrow, KinderConnect, Stripe and Zero.

API Integrations

Famly Webhooks

💜 Famly's API

How to manage Famly's auto-logout feature to adjust your automatic logout timing.

Find out which version of the app you're running and how to keep it up-to-date

Keeping your App Up-to-Date

You can require staff to be checked in to your site in order to access Famly.

Michelle Dahl Gozal

Find guidance on managing security and privacy in Famly

💜 Security & Privacy

The Famly Blog

Get product updates

Log in to Famly

Find answers and get help from Intercom Support and Community Experts

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