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Keeping in Touch with Famly
Julia Rose avatar
Written by Julia Rose
Updated over a week ago

The Famly Early Years Newsletter

Sign up to get expert articles, guides, tips, and inspiration straight to your inbox:

You can unsubscribe at any time, by clicking the link in the emails (as below).

The Famly Customer Newsletter

We also offer a special newsletter for just our customers. We currently offer this newsletter for customers in UK (monthly newsletter), US (monthly newsletter) or DACH region (3-4 times a year).

This newsletter focuses on product updates and customer events:

The Famly Blog

Articles, interviews, practice inspiration, and much more!

Famly Guides

Our library of longer-form books and guides free to download:

Famly Sessions

Famly Sessions are a series of interviews and presentations, covering a range of topics, with early years experts from across the UK:

Customer Support for Staff at Settings

If you are a parent looking for customer support, click here

Support hours: 8am - 4pm

We have a team of Customer Support Specialists who manage all incoming support on a daily basis. If you have a question, or something’s not working right with your app, then our team is here to help.

To get in touch (using a browser):

  • Select the little question mark in-app

  • Click the Chat to us button

  • You can start a direct conversation with us from there

Get in touch (using the app)

  • Open the menu (in the bottom, right-hand corner), then select Help and Support

  • Click on Chat to us

  • A new screen will open, where you can click on Send us a message

Famly Friends

If you have a story to share with us, we’d love to hear from you. We want to share some of the amazing things our customers are up to, so if this sounds like something you’d be interested in doing, get in touch below:

Famly app status

You can use this site to check whether there is a known issue with the app, that the team are already working on fixing:

Famly roadmap

Visit the Roadmap to see upcoming improvements to the app:

You can choose to look at features that are under consideration (and vote for these as 'nice to have', 'important' or 'critical'.), planned and launched.

I'd like to learn more:

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