Go to Famly

The help centre

The in-app help centre:
Open the menu, then click Help and Support (as below)

Chat to support

Support hours: 8 am - 4 pm

We have a team of Customer Support Specialists who manage all incoming support on a daily basis. If you have a question, or if something’s not working correctly with your app, then our team is here to help.

To reach them:

  • Open your internet browser on your device (Chrome, Safari, Firefox etc)

  • Visit famly.co/support

  • Click on the link called 'Chat with Famly' (it will appear on the page as below)

Did this answer your question?