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Parents 🧸: Help and Support
Julia Rose avatar
Written by Julia Rose
Updated over a week ago

In this article:

The Help Centre

To access the in-app Help Centre:

  • Click on the person icon in your menu and select Help Centre

Contact support

Support hours: 8 am - 4 pm

We have a team of Customer Advisors who manage all incoming queries on a daily basis. If you have a question, or if something’s not working correctly with your app - our team is here to help.

To reach them, send an email to and they'll get back to you as soon as possible 😊

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