Parents 🧸: Help and Support
Julia Rose avatar
Written by Julia Rose
Updated over a week ago

The Help Centre

To access the in-app Help Centre:

  • Click on the person icon in your menu and select Help Centre

Chat to support

Support hours: 8 am - 4 pm

We have a team of Customer Support Specialists who manage all incoming support on a daily basis. If you have a question, or if something’s not working correctly with your app - our team is here to help.

To reach them:

  • Head to our homepage here

  • Scroll right down to the bottom and click on Chat to us in the Help section

  • A chat will open with our support team who will get back to you as soon as possible

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