🔒 Auto-logout is available on our Premium and Professional packages. To learn more about pricing, click here
Auto-logout is a handy security feature in Famly that helps keep your setting’s data safe, even in the middle of a busy day. Here’s what it is, why it matters, and how you can set it up for your team.
What is Auto-logout in Famly?
Think of auto-logout as a safety net. If you stop using the Famly app for a while, you’ll automatically be logged out. This prevents anyone else from picking up the device and seeing sensitive information they shouldn’t have access to.
💡 By default, Famly will log you out after 5 minutes of inactivity
Why is Auto-logout Important for Data Security?
In early years settings, your Famly app stores a lot of sensitive data – about children, families, staff, and finances. Just like online banking, this information needs strong security.
We also know how unpredictable nursery life can be. If you suddenly need to leave the app to help a child, auto-logout ensures Famly takes care of the log-out for you, so you don’t have to worry about leaving data exposed.
How to Change Auto-logout Settings
You can adjust the time it takes before Famly logs someone out, but only if you have the Can manage security features permission.
Here’s how to change it:
Open Settings from your sidebar
Go to Security, then select Auto-logout
Set the time for each staff role in your setting
Click Save
💡 You cannot set up auto-logout times for organisation managers that don't have individual roles at the site-level as well
Recommended Auto-logout Time Settings
We recommend setting auto-logout to 5 minutes or less, and ideally no longer than 15 minutes. You do have the option to extend it further, but shorter times keep your data safer.
Things to Consider When Setting Auto-logout Times
When deciding the best auto-logout time, keep these points in mind:
Who else has access to the device being used?
Is it a shared device, or does each staff member have their own?
Could staff accidentally stay logged in under a colleague’s profile?
Where is the device kept – in a locked office, at home, or in a public place?
What other security features are on the device, like a PIN code, fingerprint lock, or auto-lock screen?
Could the device ever be taken out of the setting, for example, on public transport?