Email templates for a smooth start
Before inviting your parents to join Famly, it’s a good idea to send them a quick email, introducing them to the platform and letting them know what to expect. But we’re sure you’re busy enough getting started with Famly, so to make this as smooth as possible, we’ve prepared a few email templates for you to use. All you have to do is copy and paste.
Once you invite parents to Famly, they will receive a default email to set up their login. It's not possible to edit this welcome email (or add attachments to it) so it's a good idea to add all the necessary details to your own emails before you send a parent's invite.
Template #1: Introducing Famly for the first time
Subject line: Introducing Famly: Our new early childhood platform
Dear families,
We’re so excited to announce that we’ve recently started using Famly, an all-in-one early childhood platform, that gives you real-time updates on your child's day straight to an app on your phone.
With Famly, you’ll be able to access pictures, videos, and announcements via the newsfeed, or your child’s profile. At the click of a button, you can update permissions, report sickness and holidays, pay your bill, and send direct messages to us whenever you need. At the same time, there’s a bunch of admin tools and support, that will give our staff even more time to spend with your children.
What’s expected from me as a parent?
Very soon you’ll receive a separate Welcome Email from Famly guiding you through how to set up your Famly account as a parent.
When you get the email, all you need to do is to follow these steps:
Activate your free Famly account by following the guide in the Welcome Email which you will receive shortly. Your account will already be set up for you, and all you have to do is to create your personal password. Read more about logging into the app for the first time here.
Confirm the info on your child’s profile. The first time you log in, we highly recommend that you go to your child’s profile and confirm that the information is correct. If anything needs to be changed, you can do this yourself directly on the profile or by informing us.
Set your account preferences and notifications. You can adjust your notification preferences within your profile settings on the app.
We’re looking forward to having you join the Famly with us.
In the meantime, you’re welcome to explore the Famly Help Centre and have a look at this Welcome Video.
Best,
[Name]
Template #2: Email reminder after inviting your parents to Famly
Subject line: Remember to activate your Famly account
Dear Parents,
This is a friendly reminder that we recently started using Famly, an all-in-one early childhood platform, which gives you real-time updates on your child's day straight to an app on your phone.
We’ve noticed that your Famly account hasn’t been activated yet.
To start accessing pictures, videos, and announcements via the newsfeed or your child’s profile, you can follow the steps below:
Activate your free Famly account by following the guide in the Welcome Email which you will receive shortly. Your account will already be set up for you, and all you have to do is to create your personal password. Read more about logging into the app for the first time here.
Confirm the info on your child’s profile. The first time you log in, we highly recommend that you go to your child’s profile and confirm that the information is correct. If anything needs to be changed, you can do this yourself directly on the profile or by informing us.
Set your account preferences and notifications. You can adjust your notification preferences within your profile settings on the app.
Should you have any feedback or questions, don’t hesitate to reach out to [NAME] via [email/phone number].
Thank you!
Best,
[Name]