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Parents 🧸: Get the Most Out of the App

This article will go over some key features for parents

Josie avatar
Written by Josie
Updated over a week ago

Famly is designed to help you stay connected to your child’s day at nursery, all in one place. In the app, you can view daily updates, keep your child’s information up to date, communicate with staff, and access important documents such as invoices and learning observations.

This article gives you an overview of the key features available to parents, along with links to more detailed guides, so you can get the most out of Famly from day one.


See Your Child’s Daily Activity

Your child’s setting can use Famly to share updates about your child’s day, including:

  • Sign-in and sign-out times

  • Nappy changes and toilet visits

  • Sleep times

  • Meals and snacks

You can view these updates in your child’s Activity feed, and you can also choose to receive notifications about them.

To learn more about your child’s Activity feed, click below:


Add or Edit Your Child’s Information

Famly allows your child’s setting to store important information about your child to support their care. The setting may ask you to help keep this information up to date.

This can include details such as:

  • Contact information

  • Medical details

  • Dietary requirements

  • Emergency contacts

To learn more about updating your child’s information, click below:


Give Permissions

Your child’s setting may request permissions through Famly, such as permission for trips, photos, or other activities.

To learn more about giving permissions in the app, click below:


Add Contacts to Your Child’s Profile

If you have a Parent login, you can add additional contacts to your child’s profile. This is useful if other family members or carers need access to information or need to be approved for pick-up.

You can:

  • Add contacts to your child’s profile

  • Choose who is allowed to pick up your child

  • Invite contacts to Famly by sending them a login

To learn more about adding contacts, click below:


View Your Child’s Learning Journey

The Journey tab is where you can find observations and updates about your child’s learning and development. Depending on your setting’s setup, you may also be able to add your own observations from home.

To learn more about the Journey tab and adding observations, click below:


Send Messages to Your Child’s Setting

You can message your child’s setting securely through Famly.

Depending on your setting, you may be able to send messages to:

  • Staff in your child’s room

  • A specific staff member, such as your child’s key person

  • The management team

  • Other parents (if enabled by your setting)

To learn more about messaging in Famly, click below:


View Your Invoices and Account History

If you have been assigned as a Bill payer or Invoice recipient, you will have access to the Balance tab in Famly.

From here, you can view:

  • Invoices

  • Payments

  • Account balance

  • Payment history

To learn more about the Balance tab, click below:


Manage Your Notification Settings

You can control which notifications you receive from Famly and how you receive them.

For example, you may be able to choose between:

  • In-app notifications

  • Push notifications

  • Email notifications

To learn more about notification settings, click below:

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