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See your child's daily activity

Famly enables the nursery to update your child's daily activities such as sign in and out times, nappy changes, sleep times, and meals. You can find all of this information on your child's activity feed, on their profile, and you can also choose to receive notifications about these events too. To find out more about viewing your child's activity feed, click below:

Add or edit your child's information

Famly enables the nursery to store information about the children in order to provide the best possible care. They may ask you as a parent to help populate this information. To find out more about adding your child's information and keeping it up-to-date, click below:


Your child's setting will ask your permission for various things through Famly. To find out more about how to give permission to your child's setting, click below:

Add Contacts

If you are assigned a Parent login, you can add additional contacts to your child and send logins. To do this:

  • Go to your child's profile

  • Click on the Contacts tab

  • Click New and enter the details

  • You are also able to send logins (depending on your nursery settings), however please note you cannot remove logins. If you would like a login removed, or have misspelled the email, you will need to contact the nursery to fix this for you.



Access Learning Journals

Depending on your nursery's subscription at Famly, they may have access to the Child Development app and parent observations. To access your child's learning and write an observation, do the following:

  • Go to your child's profile

  • Click into the Journey tab

  • Here you will find a record of your child's Assessments and Observations

  • To write an observation of your own, click New then Observation

  • Here you can enter an activity your child has done at home, as well as add a photo or video.

  • Click send for review, this will be sent to your nursery who can then add links and next steps, and ultimately post the observation to your child's journey.



Message your nursery

You can send messages directly to your nursery through Famly. This can either be a private message to a member of your own family, to the management in the nursery, to the staff in your child's room or (depending on your nursery) other parent's in your nursery. To do this:

  • Click on the messaging bubbles in the top right hand corner of Famly

  • Click the pencil to write a new message, or Show All to view your existing messages.

  • Select your message recipients, you can select multiple recipients

  • Write your message and Send. If you have chosen multiple recipients they will all appear in and have access to messages in the same thread. You can also chose to Archive message threads. These can then be found from your archived section.



View your invoicing account history

If you have been assigned as a Bill Payer or an Invoice Recipient, you will have access to the Balance tab when you log in to Famly. To access:

  • Click on the Balance button to the left

  • Here you will find your current balance, a list of invoices and payments, as well as other invoice recipients

  • You can see who you are a bill payer for in the top right corner



Edit your Settings
As a parent you can control your own settings in Famly. Do this by clicking your name in the top right corner, next click Your Settings. From here you can change the following:

  • Your name, address and phone number

  • It is important that if you want to use a different email in Famly, that you change it here yourself, that way you can continue to have access to information that has already been sent to you. If you have the nursery change your email for you, you will lose access to any information sent to the original email.

  • You can also control your notifications and language here.

  • Finally you can change your password from this page as well.




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