What is Improved Actuals?

Improved Actuals is an improved way of managing 'actuals' invoicing in Famly. You can check out the main advantages below.


How do I know if I'm using Improved Actuals or Standard Actuals?

You can check this in several ways:

  • Improved Actuals can only be enabled by a member of the customer success or support team, at your request - they may have referred to it by its old name 'Finance V2', but you will not have Improved Actuals enabled without having spoken to them.

  • You can check your invoices, as shown in the comparison here to see whether you are using Improved Actuals or Standard Actuals

  • If you are still unsure, please contact customer support.



The main advantages of Improved Actuals are:

If you want to use plan parts on 'actuals' invoicing. This is not possible on the original version of finance in Famly. Find out how to set up plan parts on Improved Actuals below:

Very detailed invoices. Find out more about what's included compared to Standard Actuals below:

In Improved Actuals you can allow or remove funding on sessions and plans, without affecting previously sent invoices. To find out more about this, click the link below:

From the 'All invoicing activity' screen you can export a CSV of all invoice 'items' including deposits. To find out how to do this, click below:

We're also working on an improved version of 'annualised' invoicing, so watch this space!

Eventually, there will also be a 'bulk change wizard' so that all children on standard actuals can be moved to improved actuals in a few clicks.


How can I upgrade to Improved Actuals?

If you wish to upgrade to Improved Actuals, you will need to contact Customer Support, and ask them to do this for you. There is no extra cost, but please be aware that:

  • With Improved Actuals it is not possible to have annualised billing

  • You cannot bulk update invoicing profiles to an Improved Actuals profile. You will currently need to update each child individually.

Deleting old invoice profiles

Once you have moved all the children over to the new Improved Actuals invoicing profiles, you will need to delete all of the old Standard Actuals invoicing profiles. To do this:

  • Go to 'Settings'

  • Select 'Finances' then 'Invoicing' from the drop-down menu

  • From the invoicing profiles, find the old annualised billing profiles

  • Click on the three dots and select 'Delete'

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