Compliant Invoices
To meet the 2026 government requirements, invoices need to be itemised. That means invoices should clearly show:
The free entitlement hours
Any additional private paid hours
Food charges
Non-food consumables charges
And any activity charges
You can read the full government guidance on this page.
💡 By mid-August, all invoices you raise on Famly will be fully compliant with the government’s new requirements
To make sure your invoices automatically switch to the updated itemised version:
Head to your Settings
Click on Finances
From here, click on Invoicing and go to Invoicing layout
In Show advanced invoice settings, tick the Generate detailed invoices when invoicing with the "Actuals" invoicing scheme box. Or, if you annualise your invoices, tick the Generate detailed invoices when invoicing with the "Annualised" invoicing scheme for a whole month box
💡 If you don’t see the box, you’re already set up with the compliant invoice format, so there's no need to update your settings
How to Itemise Your Invoices
While waiting for upcoming changes, you can make sure your invoices are itemised by adding items as extra charges.
Start by adding a child's sessions and public funding to their booking plan:
Go to the child's profile and open the Bookings tab
Click Schedule change to start a new plan, or select the existing plan to edit it
Add the child's sessions using the + button, and apply any funded hours by clicking Add Public Funding in the Pricing Preview section
Now it's time to add extra charges (such as lunch or nappies). To do so, click the + or pencil icon on the relevant day
Open the Extra charges tab and select the charge you'd like to add
Click Save changes when you're ready
Now, when you raise an invoice for the booking, the invoice will be itemised, clearly showing extra charges and funded hours. If you're not seeing itemised invoices, double check that you've ticked the Generate detailed invoices when invoicing with the "Actuals" / "Annualised" invoicing scheme... in your Advanced invoice settings.
Soon, you’ll be able to simplify this process with the Automatic Extra Charges feature, which automatically adds extra charges when specific sessions are added to a child’s booking plan. You can read more about this feature here.
💡 Keep an eye out on the Playground tab in your Settings where you'll be able to opt in!