🔒 Parental permissions are included in our Premium and Professional packages, and you will need the Edit opening hours, info etc. permission to manage them
Parental permissions let you collect consent and information from parents about what their child is allowed to do. You can track whether children can appear in photos, go on trips, or take part in specific activities.
This video will guide you through creating and managing Parental permissions. Check it out!
Finding Parental Permissions
To access parental permissions:
Open your sidebar and click Children
Select Parental permissions
Parents will also see these permissions in the Permissions tab of their child’s profile under About.
💡 When you invite new parents, they will be prompted to respond to the permissions automatically. You can also attach documents, agreements, or policies directly to a permission for parents to review.
Creating Parental Permissions
To create a new permission:
Click Add in the top right corner
Write a clear permission statement that parents can answer Yes or No to
Choose recipients: all or some children, staff, rooms, tags, or a single child (organisation restrictions may apply)
Add a detailed description if needed
Attach any relevant files
Click Add to save
Once added, the permission will appear on the child’s profile for parents to answer. New children added to your setting will automatically receive these permissions.
💡 New Parental permissions may take up to 24 hours to appear on new profiles
Organisation-Level Permissions
If your setting is part of a larger organisation, permissions can be assigned at different levels:
Single site: Only visible for that site
Multiple sites: Visible for all selected sites
Entire organisation: Visible across all sites in the organisation
Viewing and Managing Permissions
To see all permissions in your setting:
Click Children in your sidebar
Select Parental permissions
Open the Overview tab for a list of all current permissions
To delete a permission, click Delete next to it and confirm. Permissions cannot be edited once created to preserve parent consent integrity.
Checking Responses to Parental Permissions
You can track responses in two ways:
Parental permissions tab
The Check permissions tab shows a table with all responses and those still pending (indicated by a ? icon)
You can see which permissions have been granted by looking for green checks and not granted by looking for red ×s
Child’s profile
Go to the About tab, then scroll to Permissions
Icons indicate:
Green tick: granted
Blue question mark: not yet answered
Red circle: not given
You can also see when and by whom the permission was last updated
💡 Parents can edit their responses, but you will see any changes in the log, and notifications are sent to staff who have favourited the child’s room
Creating a List of Permissions
To generate a list for reporting:
Go to Reports in your sidebar
Select the Custom lists tab
Click Add list and choose Children
In Columns, select the parental permissions you want to display
Add filters to sort by Yes or No responses as needed
