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Accident and Incident Reports

How to complete and review accident and incident reports in Famly

Julia Rose avatar
Written by Julia Rose
Updated this week


Where to find Accident and Incident Reports in Famly

You can securely log accidents or incidents at your setting in Famly. The creation of a report will lead to the parent being notified and will require their acknowledgement. To find Accident and Incident Reports:

Simply log in to Famly, and click on the Children icon, then select Safeguarding and choose the Accidents from the drop down menu.

You can also find accident and incident reports in the 'Reports' tab of an individual child's Profile


How to create a new Accident or Incident Report

You can create a new accident or incident report from either the Reports tab on the child's Profile, or from the Accidents section in Safeguarding, both by clicking New.


On the first page of the report, you will simply need to fill out the required fields.

In the Location field, you can select previously used locations (which will have been linked to other Accident forms you've made) or you can type and option and click Create option to add a new location.

Clicking Next will prompt you to the body map (as below). Here you can:

  • Mark a dot on the location of the injury on the body

  • Adjust the size of the dot, move it around or delete it

  • Make multiple dots

  • Choose a full body view, side view or a close-up of the head

As your final step, review your report on the next page before notifying parents.

Once you click Create and Notify, the parent will then receive a notification. The parent will be able to view and acknowledge the accident with ease. They do this by pressing the Acknowledge Accident button.

If parents do not acknowledge a form, they will receive a reminder to do so the next day and continuously every day for 30 days until acknowledged. After 30 days they'll receive the notification monthly (once every 30 days). Reminders will always be sent out at 8pm on the day. Keep in mind, only contacts with the Parent role can view and acknowledge accident and incident forms, those with a Family role won't be able to do this.

You can print Accident or Incident forms by going to the Safeguarding tab on the child's profile, clicking the three dots on the relevant form and selecting Print.

💡Once a form is created, it will be posted for parents to acknowledge right away, without needing to be reviewed by management first


How do I record injuries that happened at home?

You can also use accident and incident forms to note accidents at home. There are two ways to do this:

1. Recording an existing injury with an incident form

  • Open the Safeguarding section and select the Accidents from the drop down-menu.

  • Click New

  • Select Incident from the drop-down menu called Kind

  • Click in the box labelled Noticed on Arrival

  • You can then use the When and how were parents notified box to explain how you came to know about the injury.

2. Recording an existing injury with an accident form

  • Open the Safeguarding section and select the Accidents from the drop-down menu.

  • Click New

  • Select Accident from the drop-down menu called Kind

  • In the Location box, create a location called Happened at home or similar - whatever makes the most sense to your setting.

- You can use the Nature of accident / incident to note how the parents explain what happened.
- You can then use the When and how were parents notified box to explain how you came to know about the injury.


💡 Recording existing injuries by using a specific location (such as 'Happened at home') means you can then filter the report for this 'location'


How do I get an overview of Accidents and Incidents in my setting?

In the Accidents section from the Safeguarding drop-down menu you can see a record of all previous reports in your setting. You can filter by:

  • Date

  • Location

  • Child's name

  • Who reported the accident or incident

  • Whether the report is of an incident or an accident


How do I delete an accident form?

To delete an accident form:

  • Head to the child's profile

  • Go to the Safeguarding tab

  • Click the 3 little dots in the corner of the form you wish to delete

  • Click delete

💡 You cannot delete a location from the dropdown list when creating an accident form, because these locations have been used in previous forms. Deleting them would delete the form they are linked to


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