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Accident and Incident Reports

How to complete and review accident and incident reports in Famly

Julia Rose avatar
Written by Julia Rose
Updated over 2 weeks ago

πŸ”’ Accident and Incident reports are available on our Premium and Professional packages. Curious about pricing? Click here!

Where to find Accident and Incident Reports in Famly

You can securely log accidents or incidents at your setting in Famly. Whenever you make a new report, parents will be notified and the report will require their acknowledgement. To find Accident and Incident Reports:

  • Click on Children in your sidebar

  • From here, select Safeguarding

  • Lastly, click on Accidents to view all your reports

On each child's profile, Accident and Incident reports can be found in the Safeguarding tab in the Accident/Incident Reports section

πŸ”’ Keep in mind, that Accident and Incident reports can only be made for children, not staff


Create a New Accident or Incident Report

There are two ways to create a new Accident or Incident form on Famly:

  1. From the child's profile in their Safeguarding tab by clicking on New

  2. From the Children tab in your sidebar under Safeguarding β†’ Accidents by clicking on New report
    ​

A New report form will open where you can enter the details of the accident or incident. You can include information like:

  • The child's name

  • The kind of circumstance - whether you're reporting an accident or an incident

  • You can choose whether the accident or incident was noticed on arrival

  • The date, time, and location of the accident

  • The nature of the accident/incident, where you can describe what happened or what was noticed

  • You can also detail whether first aid was administered and make a note of any witnesses

  • You can describe how and when parents were notified

  • At the bottom, you can select whether you reported this accident or incident to external sources and add any additional notes or files

In the Location field, you can select previously used locations (which will have been linked to other Accident forms you've made) or you can type an option and click Create option to add a new location.

Clicking on Next will let you mark the location of the accident or incident on a body map:

  • Mark a dot on the location of the injury on the body

  • Adjust the size of the dot, move it around or delete it

  • You can make multiple dots if several areas have been affected

  • Choose a full body view, side view or a close-up of the head

Once you click Next, you'll be able to review your Accident or Incident report before sharing it with parents. If all the details of your report are correct, click on Create and notify to send it to parents for their acknowledgement

From here, parents can tap on the notification and, once they've read through the report, tap on Acknowledge Accident.

If parents do not acknowledge a form, they will receive a reminder to do so once a day for a week, starting the day after the accident form was sent to them. After the first week goes by, they will receive notifications to acknowledge the report:

  • Weekly (once every week), and

  • After 30 days, monthly for 3 months

πŸ’‘ Only contacts with the Parent role can view and acknowledge accident and incident forms, those with a Family role won't be able to do this

Print an Accident or Incident report

You can print Accident or Incident forms by going to the Safeguarding tab on the child's profile, clicking the three dots on the relevant form and selecting Print.

πŸ’‘Once a form is created, it will be posted for parents to acknowledge right away, without needing to be reviewed by management first


Record an Accident or Incident that Happened at Home

To record an Accident or Incident that happened outside of the nursery at the child's home:

  • Create a new Accident or Incident form

  • Check the box for Noticed on arrival

  • You can then use the When and how were parents notified box to explain how you came to know about the injury

πŸ’‘ Recording existing injuries by using a specific location (such as Home) means you can then filter the report for this location


Get an Overview of Accidents and Incidents at your Setting

In the Accidents section from the Safeguarding drop-down menu you can see a record of all previous reports in your setting. You can filter by:

  • Date

  • Location

  • Child's name

  • Who reported the accident or incident

  • Whether the report is of an incident or an accident


Deleting an Accident Report

To delete an Accident or Incident report:

  • Head to the child's profile

  • Go to the Safeguarding tab

  • Click the 3 little dots in the corner of the form you wish to delete

  • Click Delete

πŸ’‘ You cannot delete a location from the dropdown list when creating an accident form, because these locations have been used in previous forms. Deleting them would delete the form they are linked to

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