This month:
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Device enrolment
You are now able to register trusted devices (like room tablets) and restrict child data access to those devices only. There is also the option to limit data access by role, so certain roles can only see child data on an enrolled device.
📌 Available on all packages.
Safer sleep: checks and reports
Staff can now add notes when:
• Logging when a child went to sleep
• Performing a sleep check
• Logging when a child woke up
These notes are visible in the Child profile, under the Activity tab.
But that's not all...
The new sleep report shows all sleep activity in one place. Pick the dates you're interested in, and the new Sleep report lists every nap start, sleep check, and nap end recorded in that period, including:
The name of the child
The name of the room
When the events took place
Who logged the information
Any notes that were added
📌 Available on all packages.
Upgrade to holiday RSVPs
Parents must now pick one of three options when answering a holiday RSVP:
Attending
Not attending
Reply by day
As no reply is pre-selected, parents and carers must now answer in order to respond. Easier for parents and easier for you to see who's expected over those holiday periods.
📌 Available on all packages
Improvements to debt collection
These changes are live for sites opted in to the new Debt Collection with debt buckets.
We've replaced the old graph at the top of the debt collection report with three KPI cards, designed to allow a quick, at-a-glance picture of:
Overdue debt distribution - a visual breakdown of the total overdue debt across the five age buckets (1-30d, 31-60d, 61-90d, 91-120d, 120+d), so sites can see where the debt is sitting.
Bill payers with overdue debt - the number of bill payers with an overdue balance out of the total on the site. Click the card to filter the report to just those bill payers
Bill payers needing action - how many overdue bill payers haven't been sent a reminder recently. Click the card to filter the report straight to the ones sites need to follow up with first
We've also made a few improvements to the table itself, including:
'Sticky' column headers, which stay visible as you scroll down
Clearer "Total overdue" divider.
The "Load more" button now sits within the table
📌 Available on Premium and Professional packages
🔦 Feature spotlight: Attendance schedules
Got a child missing from the register? It sounds like you need to update your attendance schedules.
To update them, you can go to Settings, then Finances, then Pricing, then Fundamentals.
💡You don’t need to create new attendance schedules for your children. Instead, you can simply edit the existing ones for as long as you need them.
📌 Available on all packages
Fixes, improvements, and smaller updates
Staff to-dos
You can now assign a to-do to multiple staff, if anyone can complete the task.
Status filter for your Famly usage report
The Famly usage report now has a status filter, so you can choose whether it counts the children and staff who haven't started with you yet. You can untick "Upcoming children" and "Upcoming employees" to see your true current usage.
Upgrades to the look of bill-payer forms
The forms for adding and editing a bill payer, and for splitting a child's bill between several payers, have been rebuilt. They're now faster, clearer, and consistent everywhere you reach them from - a child's profile, the Finance overview, the Billing overview, and Funding types.
Famly Perks: Nuuri
Nuuri helps nurseries turn interest into filled places, without the hassle. From getting discovered by local families to automating tours and managing waiting lists, Nuuri streamlines the full pre-enrolment journey, from first impression to first day.
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We’re heading to the Childcare & Education Expo Coventry on the 2nd and 3rd of October, and we're The Famly Clinic 🩺
What is The Famly Clinic?
The Famly Clinic is an in-person appointment with one of our product experts to optimise how you use the platform, solve problems, or discuss how you're using the features you have.
At the clinic, you can:
Sessions are 20 minutes with a Famly expert, bookable in advance. It's the best way to get dedicated time to dig into whatever's been on your to-do list.
A quick note on privacy:
We won't be logging into your actual Famly account on our devices. We use our own test platforms to walk you through things. If you'd like us to look at your specific setup, bring your own device and hotspot for the smoothest experience.
Where to find us:
Stand B42, next to the Networking Area.
Coventry Building Society Arena
Judds Ln, Coventry CV6 6GE, UK