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An Invoice profile requires an Attendance schedule, which is the possible days children at your setting can attend.
To create attendance schedules, you'll need the 'Manage Financial and Occupancy Settings' permission enabled.
To set up a new attendance schedule:
Click 'Get Started', then 'Invoicing profiles' (or 'Billing profiles' if you're in the U.S.)
Click on the 'Attendance schedules' tab, in.
Now click the 'New' button and choose a title for this attendance schedule
You will now choose whether you want this be cover 'Full year attendance' or just 'Specific dates' such as term-time only.
If you select 'Full year', then click the 'Create' button, your new attendance profile will appear in 'Attendance profiles' tab, ready for you to use in an Invoice Profile.
If you select 'Specific dates', the below calendar will pop up for you to mark the days children are able to attend your setting, on this schedule. As shown below, you can create breaks in your schedule (to indicate a half-term holiday, for example), then continue with the schedule afterwards.
N.B. If you create your 'Specific dates' attendance schedule up to a set date (such as the end of the academic year), you will need to remember to log in and continue to add future dates (such as the following term dates, for example). If you check your registers and suddenly see no children in your room overview for a future date, check that you have extended your 'Specific dates' attendance schedule to include the dates you're looking at.
You do not need to create a new attendance schedule, simply continue with the one you're using.
When you're happy with your attendance schedule, click 'Create'.
Once you've completed this step, you can move onto...
Attendance schedules are key to the value shown on your invoices- Invoices will show at zero if your attendance schedule is blank (no days are selected). If you have invoices showing at 0 value, check that there is an up-to-date attendance schedule for that invoice profile.
"There is no attendance data available for the selected week"
You'll receive this error when your current attendance schedules have no dates selected for the period you're viewing. You don't need to make a new attendance profile. To fix this:
Click on the 'Get started' menu
Next click on 'Invoicing profiles'
Click on the 'Attendance schedules' tab
Here you can see the start and end dates of your attendance schedules (as below)
Click on the one you need to update
A new window will open that looks like a calendar. Here you can select new term dates..
Notification on your attendance schedules
You may notice an exclamation point on your 'Attendance schedules' tab. This indicates that one of your 'Specific dates' attendance schedules is about to expire and needs to be updated.
As above, you do not need to create new attendance schedule simply:
Click on the attendance schedule indicated with the 'No attendance planned after...' message
The calendar will open, where you can extend the attendance dates.
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