In this article:

Attendance Schedules

An Invoice profile requires an Attendance schedule, which is the possible days children at your setting can attend.

Zero Invoices

Attendance schedules are key to the value shown on your invoices- Invoices will show at zero if your attendance schedule is blank (no days are selected). If you have invoices showing at 0 value, check that there is an up-to-date attendance schedule for that invoice profile.

To set up a new attendance schedule:

  • Click on the 'Attendance schedules' tab. To find it, click 'Get Started', then 'Invoicing profiles' (or 'Billing profiles' if you're in the U.S.)

  • Now click the 'New' button and choose a title for this attendance schedule

  • You will now choose whether you want this be cover 'Full year attendance' or just 'Specific dates' such as term-time only.

  • If you select 'Full year', then click the 'Create' button, your new attendance profile will appear in 'Attendance profiles' tab, ready for you to use in an Invoice Profile.

  • If you select 'Specific dates', the below calendar will pop up for you to mark the days children are able to attend your setting, on this schedule. As shown below, you can create breaks in your schedule (to indicate a half-term holiday, for example), then continue with the schedule afterwards.
    If you are planning yearly or termly, Remember to log in and add future dates when you reach the end of your schedule.

  • When you're happy with your attendance schedule, click 'Create'.

n.b. If you create your 'Specific dates' attendance schedule up to a set date (such as the end of the academic year), you will need to remember to log in and continue to add future dates (such as the following term dates, for example). If you check your registers and suddenly see no children in your room overview for a future date, check that you have extended your 'Specific dates' attendance schedule to include the dates you're looking at.
You do not need to create a new attendance schedule, simply continue with the one you're using.

Once you've completed this step, you can move onto...

Did this answer your question?