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Parents 🧸: Pay Your Balance In-app

How to pay your child's fees in the app

Julia Rose avatar
Written by Julia Rose
Updated over a week ago

In this article:

This only applies if your child's setting has enabled in-app payments for parents - ask your child's setting if you're unsure.

Set up your payment methods for in-app payments

To find out how to set up your payment methods for your child's fees in Famly, visit the article below:

Your payment method will be activated by default but in some cases (for example, if you pay via tax-free childcare or your child is fully funded) you will be instructed to "add a payment method but not automate it" as it may still be nursery policy to have a payment method on file. This means adding a direct debit mandate or card and then deactivating it.

To deactivate your payment method:

  • Log in and head to Balance → Automatic payments → View

  • Click on Deactivate next to your active payment method


Pay your Balance in Famly

If you chose not to set up an Automatic Payment (either card or direct debit), you can manually pay your balance.

The Pay button on your Balance screen

You can pay your child's fees from your invoice if your child's setting has enabled this. You'll see a Pay button on the Balance screen (as below).

Screenshot_2020-04-06_at_13.13.27.png

By clicking the Pay button, you can pay the fees with a payment card, or set up a Direct Debit mandate. Credit and debit card payments are made by selecting Use new credit or debit card. You simply enter your card details, then click Pay now.

The Pay button on your invoice

The Pay button when you receive a new invoice through the Newsfeed.


Validating Payments

Find out how to validate payments you have made below:

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