Famly supports in-app payments so you have an easy way to pay your child's fees right through your app. Your child's setting will decide whether they wish to use this service.

You can start paying in-app if your child's setting has enabled this for parents

To make sure you're ready to pay in-app for your child's fees:

Alternatively, you can:

The video below will guide you through how to add a payment method and how to enable automatic payments:

To set up a Direct Debit, follow the steps above and click Add direct debit mandate. A new window will open for you to enter your details. Once you've completed the details, click Next and the confirmation screen will open (as below). You'll need to read the message and click in the tick box, then click Confirm.

Before a direct debit mandate is ready for use, it must be verified by our payment provider. This takes around 2 days.
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​In order for an automatic DD mandate to be included in the next DD run, it must be verified at least 1 day prior to the DD run date.

If you'd like to update your Direct Debit details, head to the Automatic payments section in your Balance tab. This is where you can see your current Direct Debit details. Click on Deactivate to remove your current Direct Debit mandate, then click on Add Direct Debit mandate and enter your new Direct Debit details here.

To add a payment card, select Card when setting up a payment method and enter your card details:

The Automatic payments section of your Balance screen is where you can see the payment methods you have already set up, under Active payment method.

You can also use this section to add another payment method, under Available payment methods

If you have set up automatic payments, you will receive a notification 3 days before you're due to be billed.