Set Up Your Payment Methods for In-App Payments
Famly allows you to pay your child’s fees securely in the app using in-app payments. Before you can make payments, you’ll need to add a payment method to your account.
To learn how to set up your payment methods, visit the article linked below:
Add a Payment Method Without Automating Payments
Your payment method is activated by default when you add it. However, in some cases, you may be asked to add a payment method without enabling automatic payments.
This can happen if:
You pay through Tax-Free Childcare
Your child’s place is fully funded
Your nursery requires a payment method to be on file, even if payments aren’t taken automatically
In these cases, you’ll need to:
Add a Direct Debit mandate or payment card
Then deactivate the payment method
Deactivate a Payment Method
To deactivate an active payment method:
Tap on your profile picture and select Balance
Tap on Automatic payments, then View
Next, tap on Deactivate next to the active payment method
Pay Your Balance in Famly
If you choose not to set up automatic payments, you can still pay your balance manually whenever needed.
Pay From the Balance Screen
If your child’s setting has enabled in-app payments, you’ll see a Pay button on your Balance screen.
From here, you can:
Pay using a debit or credit card
Set up a Direct Debit mandate
To pay by card:
Click Pay
Select Add payment method
Enter your card details
Click Pay now
Pay From an Invoice
You may also see a Pay button directly on your invoice.
This can appear:
On the invoice itself
In the Newsfeed, when you receive a new invoice
Clicking Pay will let you pay the invoice using a card or set up a Direct Debit, depending on your nursery’s settings.
Validate Your Payments
If you’d like to check or validate payments you’ve already made, you can find guidance in the article below: