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The Newsfeed

How to post to the Newsfeed, to share information or photos with parents

Julia Rose avatar
Written by Julia Rose
Updated over a week ago

Posting to the Newsfeed

The Newsfeed is your setting's virtual bulletin board. It’s a simple and effective way to keep parents and staff informed about what’s happening in your nursery. You can post short messages and attach pictures, videos or documents to share updates, reminders or highlights from the day.


Creating a Newsfeed Post

To get started, go to the Newsfeed and choose who you want to post as. Use the white box at the top of the screen to select:

  • Yourself (you can’t post as another staff member)

  • A room or group

  • The setting itself

Next, select your recipients. This step is key if you want to share something with a particular audience. For example, you might:

  • Share a photo with one child’s family

  • Send a reminder to all parents in a room

  • Post photos of an event to the whole setting

Click on the names to select as many recipients as you like.

☝️ Keep in mind that if a staff member receives a post while in a certain room and later moves rooms, they will still see the post. Once someone has received a post, they will continue to have access, even if their role or room changes.

Now you can write your post. When you’re ready, click Post and it will be published to the Newsfeed for your selected recipients to see.

Recipients can comment, like or react to posts by clicking Comment or hovering over Like.


Sending a Post to Signed-In Children

You can also send a post to all children who are currently signed in. To do this:

  • Go to the Overview (the home icon in your sidebar)

  • Click the checkmark icon to see who is signed in

  • Click Select all children

  • In the black menu box, click Send, then choose Post

This will select and send your post to all currently signed-in children.

💡 If your post is private to a specific group, check that staff do not have the permission to View all sent posts

You may notice a room name appears twice – this is because you can select children and staff separately.


Adding an Attachment

Below the message area of your post, click the Media button to add attachments.

You can include:

Pictures

Such as photos, drawings or scanned documents:

  • Supported file types include JPG, JPEG, PNG, PDF and more

  • HEIC files are not supported, so these will need to be converted before upload

  • On Amazon tablets, open the camera, swipe from left to right to access settings, then under Resolution and Quality, change the Image Format from HEIC to JPEG

  • Maximum image size is 200KB, with a maximum resolution of 2560 x 2560 pixels

  • Adding multiple pictures will appear as a photo gallery

Videos

All common file types like MOV, MP4 and AVI are supported:

  • Audio-only formats like WAV or MP3 are not supported

  • The maximum video file size is 1024MB

  • Video uploads are not supported on Famly Free

Documents

All common document files types are supported:

  • Including PDF, DOC/DOCX, HTML/HTM, XLS/XLSX, TXT, ODT, and CSV

Links

You can add links directly to a post, or you can hyperlink by highlighting a word or sentence and clicking the hyperlink button. When posting links to the Newsfeed, you’ll need to paste the full URL starting with https://. If you don’t include the full link, it may appear as plain text. Once posted, your link will become clickable.

☝️ There's no file size limit on resolution, but images are resized to fit within 2560 x 2560 pixels when uploaded.


Adding an Activity from the Activity Library

You can attach an activity to your post to let recipients know exactly what the children have been up to. To do this:

  • Start a new post

  • Click the car icon at the bottom of the post window

  • Browse the public or private activities in your Activity library

  • When you find the relevant activity, click Add to post underneath it

The activity will be attached to your post so families or staff can view it alongside your message.

For more detailed guidance on using the Activity library, check out this article


Starting a Famly Live Session

To post a Famly Live session in the Newsfeed, visit our Famly live article for full guidance.

🔒 Famly Live is not available on Famly Free


Newsfeed Post Drafts

Famly automatically saves a draft of your post while you’re writing. You’ll find your saved drafts by clicking the icon in the top-right corner of the post box. You can return to your draft at any time, finish your message and click Send when you're ready.


Editing a Newsfeed Post

To make changes to an existing post:

  • Go to Newsfeed in your sidebar

  • Scroll to the post you want to edit

  • Click the three dots (...) and choose Edit

  • Make your changes and click Update

If you want recipients to be notified about the update, choose Update and notify recipients. They’ll receive an in-app message letting them know the post has been changed.


Bookmarking a Post

If there’s a post you’d like to refer back to later, you can bookmark it. This might be a post you need to check regularly, or one you’ve asked families to keep handy – such as a reminder about a new policy.

To bookmark a post:

  • Click the three dots in the top-right corner of the post

  • Select Bookmark from the menu

You can remove a bookmark at any time.

☝️ You can only bookmark posts that appear in your My News feed. Posts shared with the whole site cannot be bookmarked.

To find your bookmarks, go to My News and select Bookmarks from the drop-down menu.


Disabling Likes and Comments on the Newsfeed

You can choose whether or not families can comment on your post. To do this:

  • Type your message

  • Click the three dots next to the Send button

  • Use the setting to disable comments

This option appears once you’ve started typing your post.


Permissions to View All Posts

If you’re posting something intended for a specific group only, check that staff roles don’t include the permission to view all Newsfeed posts. To review this:

  • Go to Settings

  • Select Staff, then Roles and Permissions

  • Open each relevant role and scroll to Communication and Events

  • Make sure View all news feed posts is not checked


Controlling Name Display in the Newsfeed

To protect children’s privacy, you can control how names are shown in posts, likes and comments. To change these settings:

  • Go to Settings

  • Choose Communication, then Newsfeed

🔒 Employees with the Manage enabling/disabling features permission can make these changes.

You can choose to display:

  • The full name of the parent or carer, and the child's first name

  • The first name of both the parent or carer and the child

  • Only the parent or carer’s first name

  • You can also choose whether to show the child’s room

  • Click Save changes once you’re done


Downloading Photos from the Newsfeed

By default, photo downloads are turned off. To allow families to download photos:

  • Go to Settings

  • Click Communication, then Newsfeed

  • Find the Photo downloading section

  • Switch the toggle to On

Once enabled, parents will be able to download images posted in the Newsfeed.


Searching the Newsfeed

To search for a specific Newsfeed post:

  • Click the magnifying glass icon at the top of your screen

  • In the More tab, select Newsfeed posts

  • Enter your keywords in the What are you looking for? field

💡 The search function cannot search observations posted to the Newsfeed, just regular posts

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