🔒 Staff permissions can be edited in all Famly packages, including Foundation, Premium and Professional. Learn more about pricing here
What are Staff Permissions?
Permissions allow you to customise what features each role in your setting has access to on Famly. These allow or restrict access to different parts of the app, and determine how much control a staff member has over the subscription.
How do I set up roles and permissions?
You can find the table of permissions by going to Settings → Staff → Roles and permissions → Compare roles
This article outlines each and every permission so you can decide which ones to check off for each role.
Children
Child profile
View child information: Staff can open the About and Family tabs on a child's profile. This does not include health and sensitive information. Staff need this permission to see any part of the app that shows child names, for example the Overview, the Room Planner and Child Attendance.
Register child status: Staff can add statuses to a child's activity feed, for example nappies or meals.
Add children: Staff can open the Children section in Settings, add children and see the Overview.
Transfer children across sites: Staff can move a child to another setting in your group.
Manage sibling linking: Staff can link siblings on the Family tab of a child's profile.
Private & health info
View child private info: Staff can see the Health and sensitive information section of a child's profile.
Manage child healthcare info: Staff can see and edit the Health section of a child's profile. This does not include allergies and dietary needs.
Manage allergies and dietary needs
View allergies and dietary: Staff can see the allergies and dietary fields.
Edit allergies and dietary needs: Staff can see and edit the allergies and dietary fields.
Contacts
View contact details: Staff can see a contact's full details. Without it, staff only see the contact's picture, full name, relation (for example Dad) and role.
Manage protected addresses: Staff can mark and edit an address as protected. Staff without this permission cannot see protected addresses anywhere in Famly, for example in Lists.
Configure parent logins: Staff can give logins to parents and send them.
Other child permissions
Manage child notes
View child notes: Staff can see child notes on the child's profile, in reports and in handover notes.
Sign children in and out: Staff can sign children in and out. Staff need this permission to use the Sign In/Out screen.
Staff
Access app remotely: Staff can use Famly away from the setting. Without it, staff only get full access when they are signed in at your setting, through the Sign In screen or the nursery overview. Access is also limited to 1h before and after opening hours.
Add staff: Staff can add new staff. They also need Configure nursery settings. Manage staff logins and Manage role permissions are useful too.
Staff info
View staff profiles: Staff can see basic info on other staff profiles: name, job title, role, base room, special notes, key children and qualifications. Staff can also see and add staff tags, and open the Room planner.
Edit staff profiles: Staff can edit job title, role, room, special notes and key children on other staff profiles. Needs View staff profiles.
Edit staff profile pictures: Staff can change other staff members' profile pictures. Needs View staff profiles.
Manage staff personal details: Staff can see and edit name, date of birth, address and phone number, and see staff emails. They can also see and edit staff contacts, for example family and emergency contacts. To edit an email, staff also need Manage staff logins, unless the staff member has no login.
View staff contract info: Staff can see the contract section of the About tab on staff profiles, including their own.
Manage staff contract info: Staff can edit the contract section of the About tab on staff profiles, including their own.
Staff to-dos
View all staff's to-dos: Staff can see every staff to-do in the setting.
Manage all staff's to-dos: Staff can edit, complete and delete to-dos for any staff member. Needs View all staff's to-dos.
Staff documents
View staff documents: Staff can open the Documents tab and see and download staff documents.
Manage staff documents: Staff can add, edit and delete staff documents and folders.
Manage staff document acknowledgements: Staff can turn required acknowledgement on or off, and see who has acknowledged a document.
Staff absence
Tick Staff absence to turn on all of these:
View staff absence statuses: Staff can see what type of leave a colleague is on. Without it, they only see Absent. Staff always see their own leave on their profile under Leave Details.
Manage staff absences: Staff can add and delete leave for all other staff.
View staff absences: Staff can see other staff members' leave, including date, time and notes.
Approve staff absence requests: Staff can accept or reject leave requests on the Staff leave page.
Staff hours
Manage own sign in: Staff can sign themselves in and out on the room overview. They click their photo and select sign in or sign out.
View all staff schedules: Staff can see the Staff schedule, including all published shifts.
Manage staff schedules: Staff can edit the Staff schedule. They can add and delete shifts, see ratio info and conflicts, and publish schedules.
Edit own attendance: Staff can add, edit and delete their own attendance on their profile under Weekly details.
View all staff attendance: Staff can see all other staff attendance but not change it.
Edit all staff attendance: Staff can edit all other staff attendance, including signing staff in and out.
Approve staff hours: Staff can lock approved hours so nobody edits them, which keeps system hours and payroll in sync.
Unlock approved staff hours: Staff can unlock approved hours and edit them.
Communication & Events
News feed
View news feed (all): Staff can see the setting news feed and every post from staff, even posts they did not receive.
💡 This permission also controls which photos staff see on a child's profile. Without it, staff do not see tagged photos there.
Send news feed posts: Staff can post to parents and staff as themselves, their room or the whole nursery.
Edit all users' posts: Staff can edit posts from other staff. Without it, staff can only edit their own posts.
Manage post pins: Staff can pin posts.
Host Famly Live meetings: Staff can start Famly Live meetings from the news feed.
Messages
Manage classroom messages: Staff can read and write messages to parents as a member of a room. Messages come from the room, not the person. Any staff member who favourites the room can see them.
Send private messages to parents: Staff can message parents as themselves. Only that staff member and the parent can see the messages.
Start staff messages: Staff can pick other staff when starting a message. Without it, staff can still reply in conversations they are already in, and managers can still message them.
Send organisation messages: For groups set up as an organisation in Famly. Staff can message staff at other settings in the organisation. Without it, staff can still message colleagues in their own setting if they have Start staff messages.
Calendar & events
View site calendar: Staff can see the setting's calendar, events and closing days. Without it, staff only see their own calendar.
Add calendar events: Staff can create events and invite staff, parents or both. Events show in the setting calendar.
Meals
Manage meal plans: Staff can open Meal plans and see and edit meal plans.
Manage meal items: Staff can add and delete the meal items used in meal plans.
Meal bookings
Manage meal bookings:
View meal booking reports:
Other
Use Sidekick: Staff can use Sidekick, the AI writing assistant, when writing news feed posts or observations.
Safeguarding
Configure head counts: Staff can create and list head counts. To allow only one of the two, use:
Create head counts: Staff can create head counts only.
View head counts: Staff can see the list of head counts.
Medication forms
Acknowledge medication forms: Staff can acknowledge medication forms and administrations. They get a notification when a form is created and when medication is given.
Manage medication forms: Staff can create forms and do every related action. It includes:
Add medication forms: Staff can create medication forms for children.
Administer medication: Staff can give medication based on created and acknowledged forms.
View active & pending medication forms: Staff need this, with Administer medication, to see the overview and give medication.
View archived medication forms: Staff can see archived forms.
Archive medication forms: Staff can close a form, for example when it is out of date or a parent asks. Nobody can give medication from an archived form.
Safeguarding disclosures
View safeguarding disclosures: Staff can see notes marked as a safeguarding disclosure.
Accident forms
View accident forms: Staff can see accident forms on a child's profile and in the accident report overview.
Send accident forms for review: Staff can create an accident form, but it goes for review before parents get it.
Approve accident forms: Staff can create accident forms and send them straight to parents. They can also review other staff members' forms.
Enrolment
Manage enquiries: Staff can see, create, edit and delete enquiries.
View enquiries: Staff can see enquiries but not edit them.
New starters tasks
View to-do lists: Staff can see parent to-do lists, including all task lists and items.
Manage to-do lists: Staff can create, edit and delete parent to-do lists and items.
Configure onboarding team settings: Staff can manage the onboarding team settings.
Documents
Parent documents
View parent documents: Staff can see the Parent documents tab in Documents.
Manage parent documents: Staff can add and delete parent documents.
Forms
View forms and responses: Staff can open the Forms overview, see each form's name and copy its link.
Manage forms: Staff can create, edit and duplicate forms.
Configure forms settings: Staff can share forms with their other sites, change form settings such as the success message and notifications, and publish, unpublish and delete forms.
Contracts
Manage contract templates: Staff can create, edit and delete contract templates.
Manage contracts: Staff can create contracts from templates, send them for signing, upload signed copies and withdraw contracts before they are complete.
View contracts: Staff can see contracts but not delete them.
Delete contracts: Staff can delete contracts.
Learning
Observations
Manage observations: Staff can create observations, and open the Learning Journey on a child's profile and the Child Development section. With only this permission, observations go to a manager to review and send.
View observations: Staff can see observations but not review or send them.
Review and send observations
Review observations: Staff can see observations waiting for review and send them.
Planning
Manage activity library: Staff can edit and post activities in the activity library.
Manage activity plans
View activity plans: Staff can see activity plans. With only this permission, they cannot edit or post activities.
Curriculum & resources
Manage curriculum: Staff can open curriculum settings and edit and delete curriculums.
Finances
Finance settings
Configure in-app payments: Staff can open In-app payments in Settings.
Configure finance settings: Staff can open Invoicing Profiles, Pricing and Invoice Settings. They can create pricing groups, attendance schedules, sessions, products and discounts, and change the invoice layout. This does not let staff manage children's plans.
Manage bill payer tags: Staff can create, edit and delete bill payer tags in Settings.
Parent bookings
Manage parent booking settings: Staff can set how parents book sessions: pricing, bookable sessions and products, booking types, day ranges and how availability is calculated.
Manage child bookings
View child plans: Staff can see children's plans but not change them.
Manage plans (basic): Staff can add and edit children's plans, in Settings → Manage Plans & Booking Patterns and on the Bookings tab of a child's profile.
Manage child purchases: Staff can add sessions, products or discounts to a child's plan or purchases.
Override invoicing profile: Staff can switch an invoicing profile from annualised billing to actuals.
Manage funding: Staff can add or change funding on children's plans.
Manage child discounts: Staff can add or change discounts on children's plans.
Manage child surcharges: Staff can add or change surcharges on children's plans.
Manage invoices
View invoices: Staff can see children's invoices.
Manage invoices (basic): Staff can open the Bookings tab on a child's profile and see invoices.
Cancel invoices: Staff can cancel an invoice to issue a credit note.
Manage bill payers
Manage bill payer payments: Staff can add payments from bill payers.
Manage bill payer surcharges: Staff can add surcharges for bill payers.
Manage bill payer credits: Staff can add credits for bill payers.
Edit billing details: Staff can edit children's billing details.
Assign bill payer tags: Staff can add bill payer tags to bill payers.
Reports
View occupancy reports: Staff can open the Occupancy Report, which shows nursery-wide occupancy from bookings and your capacities.
View financial reports: Staff can open the Finance section: the Revenue and Public funding reports, batch invoicing and debt collection. Without it, staff can still open Finance settings but not the Finance tabs in the sidebar.
☝️ Staff who send batch invoices or collect debt need View financial reports. This also gives them the financial reports.
Administration
Staff logins & roles
Manage staff logins: Staff can open the Staff box, add staff, put staff in rooms and send staff logins. They can also create and manage roles and permissions.
Manage role permissions: Staff can edit the permissions of roles made for your setting.
Site setup
Manage departments and rooms: Staff can open Rooms in Settings and create, edit and delete rooms.
Manage departments: Staff can group rooms into a department.
Add rooms: Staff can create rooms.
Delete rooms: Staff can delete rooms.
Edit rooms: Staff can change room settings.
Configure nursery settings: Staff can edit the nursery info in General settings.
Edit tags: Staff can create, change and delete tags.
Configure features: Staff can open the Famly Store and turn features on and off. This permission is also needed to log in to the separate Sign in and out screen.
Configure Famly subscription: Staff can open Subscription on their profile, see your Famly subscription and ask for a trial of another package.
Security
Configure security: Staff can open Security in Settings and turn auto-logout on or off, or change its times.
Create enrolled devices: Staff can open device enrolment in Settings and add a device. They cannot remove devices.
Manage enrolled devices: Staff can add and remove enrolled devices.
Integrations
Send emails via the public API: Staff can send emails to staff and contacts for the nursery through the public API.
Data management
Manage data exports: Staff can create and see data exports.
Delete organisation personal data: Staff can open the Data management tab on a child or staff profile and delete the profile for good.
Manage content reports: Staff get a notification when someone reports inappropriate content.

