Changing your email address

If you would like to change the email address you use with Famly, please follow the directions below:

  • Log in to the app

  • Click on your picture in the top right corner of your screen

  • Click on 'My account'

  • In the 'General' tab, scroll down to the 'Email' section and click 'Change' next to your email

  • Enter your new email and click 'Change Email'

An email will then be sent to your new address with a link for you to click.

  • Click on the link and a new page will open with your old email address.

    Do not change this here

  • Enter the password you normally used to log in to the app

Your email has now been updated and you can use it to log in to the app.

I need more help:

Did this answer your question?