In this article:
"Seen by" receipts
Turning off your “Seen by” receipts allows you to have control over whether the sender of a message knows you’ve read it.
This feature is found in the ‘Settings’ section of Famly. Once you’re in the Settings menu, select ‘Communication’, then ‘Messaging’. Employees with the ‘Manage enabling/disabling features’ permission can make these changes.
Here’s how it looks:
The top button allows you to toggle “Seen by” receipts on and off entirely.
The second button allows you to choose whether you’d like parents and carers to see whether their message has been read by a member of staff at your setting.
The third button allows you to choose whether a member of staff can see whether a manager has yet read a message sent to them.