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Parents 🧸: Send a Message to Another Parent

You can communicate with other parents at your setting via Famly, or opt out of this, if you choose to

Written by Josie

🔒 Unable to message other parents? If you can't message parents, your setting may have disabled parent-to-parent messaging. Please reach out to them directly for more information

How to Message Another Parent

To help organise play dates or share pick-ups, parents can contact each other directly through Famly. Here's how:

  • To start a message, tap on the speech bubble icon in your menu bar

  • Click the pencil icon to start a new message

  • Select your recipients by choosing the room their child is in, then their name — you can select multiple parents

💡 Note that parents can only see each other's first names

  • Type your message

  • To attach photos or documents, use the Upload button in the bottom left corner. Please note that videos cannot be attached to messages on Famly

  • When you're ready, click Send


How to Opt Out of Parent Messages

If you'd prefer not to be contacted by other parents, you can easily disable this feature:

  • Tap on your photo in the top right corner to go to Your Settings

  • Tap on Notifications & Messaging

  • In Conversation settings, check Do not allow parents of other children to message me privately

  • Tap Save

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