How will I receive an invoice from my child's setting?

You will receive invoices for your child's fees in two different ways:

Email

If you are a bill-payer for your child, you will receive an email from 'notification@famly.co' with a PDF document of your invoice attached

In app

In order to view your child's invoices in-app, you must be listed as a bill-payer. To view your invoices in the Famly app:

  • Log in to Famly

  • In the left-hand column, click on 'Balance', found under 'News feed' and 'Calendar'

  • To view individual invoices, click on them, to open a new window

  • To view cancelled invoices, click on 'Show', then click in the 'Show cancelled invoices' box.


What does an Invoice from my setting look like in Famly?

On opening an invoice from your setting (as described above) you will see a new window open (as below). Your invoice is broken down over several pages, with the last page showing a few of your recent transactions.

Depending on how your child's setting has set up their invoices, yours may look a little different than the one below.

You can also download your invoice from here, if you need to

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