Sending Private Messages to Parents

Write to parent or staff members in Famly

Julia Rose avatar
Written by Julia Rose
Updated over a week ago

How do I send a private message to parents?

From the Messages section

  • Log in to Famly

  • Tap on the message icon in the menu bar at the bottom of your screen

  • Tap the pen icon in the Private tab to write a new message

  • From here, you can choose whether to write a message to Parents at your setting or to employees. Tap on Parents

  • Tap on the room the relevant parent's child is in

  • Lastly, select the particular parent

  • Repeat this until you have added all the desired recipients. You can see all the added recipients in the 'To' field

  • Please note, you can send a message to a maximum of 50 recipients at a time. We recommend creating a newsfeed post if you want to reach more recipients

  • Write the message in the box at the bottom of the page
    (Write a message...). You can add a file by tapping the 'upload' button and attaching a document or photo, for example.

  • Click Send button to the right or click 'Send & Archive' (keeping your inbox nice and tidy).

From The Room Overview

You can send a private message by selecting the child whose parents you would like to write to from the Room Overview:

  • Tap on the Home icon in the menu bar at the bottom and select the Room that the child is part of

  • Click on the particular child whose parent you'd like to write to or click Select all children if you wish to message all parents in that room.

  • Select Send Message in the sidebar to the right

  • You'll be directed to a messaging page, where the chosen child is selected as the recipient (their name will be next to 'To:')

  • Write your message in the Write a message... field and send it off by pressing Send

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