Removing a contact person's login as well as deleting a contact person in your Famly platform is done from a child's profile.

Removing the login of a child's contact person

  • Enter the profile of the child to whom the contact belongs.

  • Click the ‘Contacts’ and find the contact person whose log-in you want to remove.

  • Scroll down to the 'Email' row (in the contact information) and select 'Remove Login'

(You can re-instate the contact's log-in by simply clicking 'send log-in' and choosing the appropriate role.) When a user's last role is deactivated, the user is logged out from all devices, and they can no longer log in. Parents with children who have left their setting will still be able to access log in as long as their role has not been revoked.

Deleting a child's contact person

  • Enter the profile of the child to whom the contact belongs.

  • Click the ‘Contacts’ and find the contact person whose log-in you want to remove.

  • Click 'Edit' on the right-hand side of the contact's profile.

  • Scroll right down to the bottom of the page and click 'Delete'

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