The separate sign-in screen allows parents and staff to sign children in and out of your setting using a shared screen, such as a tablet at reception.
Before enabling PIN codes, make sure your separate sign-in screen is set up as normal.
Enable PIN Code Sign-In
You can require parents and staff to use a PIN code when signing children in and out.
💡 The sign-in PIN is not the same PIN used to log in to the Famly app from account settings
This PIN code is:
Unique to each individual
Automatically assigned
Not editable
To enable PIN code sign-in:
Go to Settings in your sidebar
Scroll down to Sign in/out
Toggle PIN code required for sign in on
Click OK to confirm
Once enabled, every parent and staff member with a login will automatically be assigned a PIN code they can use on the separate sign-in screen.
To open the sign-in screen, go to:
https://signin.famly.co/
Extra Security on iPhone Devices
If parents or staff are using an iPhone, they may also be able to add an extra layer of security by requiring Face ID to unlock the Famly app. This is managed through the device’s own settings and helps prevent unauthorised access if the phone is shared or left unattended.
Find Your PIN Code
Each person with a login (parents and staff) has their own unique PIN code.
To find your PIN code:
Click your profile picture in the top-right corner
Select Sign-in Pincode
A pop-up will appear showing your PIN
Sign In and Out Using a PIN Code
Once you know your PIN code, you can use it on the separate sign-in screen.
To sign in:
Go to your Settings and click on Sign in/out
From here, click on Show password, copy or remember the password, then click on Go to Famly Sign-in (alternatively, go to the separate Sign-in screen on your tablet)
Enter the password here
Next, you'll be asked for your PIN code, which you can enter using the number pad
Select the room you’re signing into
Choose an expected leaving time (if this option is enabled)
Tap Sign in to confirm
To sign out, follow the same steps and select Sign out.
Allow a Child to Go Home With Another Child
With PIN code sign-in enabled, you can allow parents to indicate that their child is going home with another child.
This feature can be toggled on or off in:
Settings → Sign in/out → Allow other parents to pick up
How Parents Select Another Child for Pick-Up
If this feature is enabled, parents will see the option on the sign-in screen.
To select another child, parents can:
Enter their PIN code on the sign-in screen
Click Going home with
Select the room the other child is assigned to
Choose the child from the list
Click Sign in
When the parent comes to collect, they’ll be able to sign both children out at the same time.
The selected child will appear under the parent’s name in the room overview, so staff can easily see the arrangement.