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Pricing for your setting

It is important to set up Sessions, Products, and Packages in order to create a child's plan, and later invoice for your services.

To set up and edit pricing for your setting, you'll need the 'Manage Financial and Occupancy Settings' permission enabled.


'Sessions' are the main item used to charge for child attendance in your setting. 'Sessions' are used to build up a child's 'Plan' or booking pattern. To create a new session:

  • Click on the 'Pricing' tab in 'Get Started' menu

  • Click the 'New Item' button in the top right corner and click on 'Create new session'.

  • Enter the session title (what you write here will show on the invoice)

  • Decide on whether pricing should be:
    - Hourly is for sessions charged by time. The time is set when adding the session
    - Per Session to charge a fixed session price
    - Monthly is the monthly rate for the session. Eg. a full day once a week would cost £100 a month. If you offer great flexibility in terms of when children are arriving and leaving the nursery on daily basis, creating sessions with an hourly rate can prove to be very handy.
    Check the age groups that this session is available to and enter the corresponding price.
    The Ad Hoc prices on the right should be entered if you would like the session to be available 'Ad Hoc'. If you wish to charge a different price for one-off sessions that are not included in a child's plan, this is where you would enter that price.

  • It is possible to select 'Flexible booking time' if you offer flexible times on that particular session.

  • Enter the time that the session starts and ends

  • Select daily availability for the session

  • Select whether you want to charge for the session if it were to occur on the different types of closing days, and whether you would still charge a child for a session if they have reported in sick or absent.


Add on purchasable items such as meals or extra fees. A product is created very similarly to a session:

  • Start by clicking on 'New Item' and then 'Create new product'

  • A new window will open (as below), where you can add a title

  • Select if your product will be charged weekly or monthly. If you invoice by actuals, monthly pricing for products is not possible

  • Select which age groups the product is available to, and add Prices

  • Set daily availability

  • Select whether or not this product should be invoiced on specific closure days

  • Choose whether or not you would like discounts to apply to the product

  • Click 'Save'


Create fixed weekly or monthly schedules with a correlating fixed price.

Please note that packages are only available if you are on the Essentials or Premium package of Famly.

Packages are created similarly to Sessions:

  • Click on 'New Item' and 'Create new package'

  • A new window will open (as below) where you can enter the title

  • Select if this particular package will be charged weekly or monthly.

  • Select which age groups the package is available to, and add you standard and Ad Hoc prices.

  • Select Flexible booking time if you would like the times to be able to be changed per booking pattern.

  • Set the days that the package will apply to.

  • Click 'Save'.

Hourly rates and funding

Most settings receive less in funding than the cost of the hourly sessions they provide for free. As funded hours cannot be topped up with fees, you can create a 'funded' session, or 'funded' hourly rate, to avoid any confusion on invoices. However, will mean that in your Public Funding Report, you will not get as clear an overview of the actual cost to your setting (as the invoice deduction and funding received column will match).

To do this:

  • Click on the 'Pricing' tab in 'Get Started' menu

  • Click the 'New Item' button in the top right corner and click on 'Create new session'.

  • From here, you have the option to select an 'hourly rate' or a whole session price.

  • Give the session (or hourly rate) a name, so you know the price is for funded hours (as below)

  • In the 'Price' box, enter the same amount as you receive in hourly funding for that age group, not your actual session cost.

  • Don't forget to tick 'Allow funding'

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