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If your setting is forced to close under lockdown rules, you may wish to apply a discount to children's fees. You can create any amount of discount you like, even up to 100%. To learn more about creating a discount, click below:
Once you have created your chosen discount, you need to apply it to children's plans. To learn about applying a discount to plans, click below:
When things open up again and children return to your setting, just remove the discount in the same way.
This is a good option for those nurseries that still need to claim funding over the closure period, as bookings won’t be erased.
Do keep in mind that any surcharges applied to the plans will not be discounted - these either need to be removed separately, or a credit needs to be applied to cancel them out.
Noting absence due to self-isolation
You can mark your children as ‘sick’ if you’d like for them not to be charged during self-isolation (check whether you have chosen to charge for sessions where the child is off sick, in 'Get started' then 'Pricing').
You can also add a note to explain that this is for self-isolation. If you’d like to show that children aren’t attending but you still want to charge for their sessions, putting them as 'on holiday' for this period will achieve that.
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