Famly offers speedier payments for parents by debit card, credit card, direct debit, and SEPA (in Ireland) directly in the app. Parents can pay their outstanding balance in Famly with just a couple of clicks or automatically by direct debit without any manual work from you. Your financial reports and accounts will, of course, be updated in real-time. To find your in-app payment setup:

Simply log in to Famly, and click on Settings in your sidebar. From here, click on Finances → Invoicing → In-app payments.

When the setup is complete and you've chosen which payment methods you'll accept, in-app payments can be activated and made ready for the parents to use.

Parents can only pay the full outstanding balance of their account in Famly, unless you have ticked the box under Settings → Finances → Invoicing → In-app payments to allow parents to pay custom amounts.

Depending on the payment methods you have enabled, parents can choose whether to pay using:

Parents can set up BACS Direct Debit (DD). It can either be set up and used as a card, or it can be set to charge automatically, which we recommend.

When a parent has set up their DD and approved automatic charges, they will be included in a DD run (if their mandate is verified. It takes about 2-3 business days). You then select the date you want the DD run to begin, and the parents who have setup automatic DD will be charged. Famly automatically sends an email to parents about the upcoming payment one day prior to the billing date you've selected. Managers receive a notification in Famly at the same time.
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When the payments have been processed, you'll get a payout of the total to your bank account. The parents will receive an email confirming that they have been charged via Direct Debit.

SEPA can be set up with in-app payments for parents in Ireland, which works in the same way as Direct Debit.

When paying by debit or credit card, the parents will be asked to enter their card details - just like online shopping. A card payment receipt will show on the parent's account right away. Parents will instantly receive an error message if the transaction cannot be completed. Therefore, card payments won't show in Famly unless they are verified.

Parents can also save their card details in Famly and approve automatic charges to clear their outstanding balance. Automatic card payments will follow the transaction timeline of BACS Direct Debit payments.

To get started with in-app payments, follow our set-up guide:

We've put together some resources to help you get parents set up with in-app payments.

Take a look at our Parent Payment Pack to download your very own parent poster, newsfeed template and payment badge for your website.