Add a credit

To add a credit to an account

  • Log in to the app and go to the profile of the child you need to credit

  • Select the Bookings tab and under the bill payer, click Add

  • From the drop-down menu, select Credit

  • Once you click Credit, a pop-up will open

  • Enter the amount you wish to credit to the account

  • You can add a note, to explain the credit, and press Add

N.B. You cannot delete a credit note


Add a surcharge

To add a surcharge to an account

  • Log in to the app and go to the profile of the child you need to credit

  • Select the Bookings tab and under the bill payer, click Add

  • From the drop-down menu, select Surcharge

  • Once you click Surcharge, a pop-up will open

  • Enter the amount you wish to credit to the account

  • You can add a note, to explain the surcharge, and press Save

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