Add a credit

To add a credit to an account

  • Log in to the app and go to the profile of the child you need to credit

  • Select the Bookings tab and under the bill payer, click 'Add'

  • From the drop-down menu, select 'Credit'

  • Once you click 'Credit' a pop-up will open

  • Enter the amount you wish to credit the account

  • You can add a note, to explain the credit, and press 'Add'

N.B. You cannot delete a credit note


Add a surcharge

To add a surcharge to an account

  • Log in to the app and go to the profile of the child you need to credit

  • Select the Bookings tab and under the bill payer, click 'Add'

  • From the drop-down menu, select 'Surcharge'

  • Once you click 'Surcharge' a pop-up will open

  • Enter the amount you wish to credit the account

  • You can add a note, to explain the surcharge, and press 'Save'

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