Receiving an Accident or Incident Report for Your Child
As a parent or carer, getting a report about an accident or incident involving your child can be worrying. Famly aims to make these reports as clear and detailed as possible, so you know exactly what happened, where, and how.
When a member of staff logs an accident or incident for your child, you will receive a notification in Famly. You can tap on it from the bell icon in the menu bar:
If you cannot acknowledge the form straight away, Famly will send you reminders:
You’ll get your first reminder the next day, and then daily for up to 30 days
After 30 days, reminders will be sent once every 30 days
All reminders are sent at 8 pm
What Accident and Incident Reports Include
When you open a report, you will see:
The nature of the accident or incident (what happened)
Where it took place within the setting
Whether first aid was needed and who gave it
Who else was present at the time
Any other relevant details
A body map showing the exact location of any injury (this is on accident reports only. Incident reports won't include a body map)
To confirm you have read it, click Acknowledge Accident/Incident.
Once acknowledged, the report will be stored in the Safeguarding tab of your child’s profile. You can find all previous accident or incident reports in the Safeguarding tab of your child’s profile. Reports are listed with the most recent at the top.
💡 If you're using Famly on a smartphone, the Safeguarding tab can be found by tapping on More on your child's profile
