The Messages section in Famly allows you to communicate securely with your child’s setting.
To find your messages:
Tap the Messages icon (the speech bubble) in the menu bar at the bottom of the Famly app
If you're using Famly on a computer, the Messages icon is in the top right corner of your screen
Your most recent messages will appear at the top
Unread messages are shown with:
A red circle with a number inside
A red dot next to the message thread
How to Write a Message to Your Child’s Setting
You can send a message directly to staff through Famly.
To write a new message:
Open Messages
Click the pencil icon to start a new message
Choose who you want to message
You may be able to message:
Your child’s room (all staff in that room)
An individual staff member, such as your child’s key person
The manager or management team
If your setting allows it, you may also be able to message other parents.
Once you’ve selected your recipient:
Type your message in the text box at the bottom of the page
Click Upload to attach a photo or document
Click Send when you’re ready
Archive Old Messages
If you want to keep your inbox tidy, you can archive message threads.
To archive a message thread:
Use Send and archive
The conversation will move to your archive, but you can still access and read it at any time.