🔒 There are a number of ways to sign your child in and out of the nursery. Keep in mind that not all nurseries will have all sign-in possibilities enabled, but a member of staff will always be able to sign your child in or out if necessary
As a parent or an authorised contact with a pickup role, you can sign your child in and out of their setting directly from the Famly app. However, it’s always best to check in with your child’s key person or a staff member when collecting them.
How to Sign Your Child In or Out Using Your Location
Log in to the Famly app
Click on your profile picture in the top right-hand corner
Select Sign In/Out from the drop-down menu
A new window will open, and once your location has loaded, you can enter who will be collecting your child and when
If someone new is picking up, you can add a new contact
💡 Keep in mind that you will only be able to sign your child in and out from here if your nursery has enabled this feature. If your nursery hasn't enabled GPS sign-in, you'll need to make sure a member of staff signs your child in and out upon drop-off and collection
Sign-in/out Based on Location
The sign-in/out feature is GPS-based, meaning you must be within 300 metres of the nursery for it to work.
If you’re signing in your child for the first time, you’ll need to allow the Famly app to access your location. Once GPS access is enabled, you’ll be able to sign your child in or out as usual.
Using the Separate Sign-in Screen to Sign Your Child In or Out
If your nursery has a Sign-in screen set up, you can also sign your child in or out from there. The Sign-in screen will usually be at the entrance of the nursery or outside your child's room at nursery.
☝️ Not all nurseries use the Sign-in screen. If you can't see a Sign-in screen, it's a good idea to reach out to a member of staff to have them sign your child in or out themselves
To sign your child in or out using the Sign-in screen:
Enter your personal PIN code (if your nursery has this enabled). You can find your PIN code by clicking on your profile picture and selecting Sign-In Pincode
Select your child’s room (you don't need to do this if you log in to the Sign-in screen with a PIN)
Click on your child’s name
Enter the expected pick-up time and the name of the person collecting them
Click Sign in
Even when using the sign-in screen, it’s still a good idea to check in with a staff member when collecting your child.
Setting or Updating the Expected Pick-up Time
When signing your child in, you can enter an expected pick-up time so the nursery knows when to expect you.
If you need to update this later, you can do so from your child’s Activity tab:
Go to the Activity feed
Hover over the Expected pick-up time until a pencil icon appears
Tap the pencil and choose the new pick-up time (and person, if necessary)
Click Update
