Parent bookings are only available on our Premium and Professional packages. For more information about pricing, click here!
Finding Parent-Requested Bookings
To find Parent bookings:
Head to your Settings
Click on Pricing
Select Parent bookings
Setting Up Parent-Requested Bookings
To set up Parent Bookings:
In Settings, click on Finances → Pricing → Parent bookings
Select which pricing band to charge for parent bookings from the dropdown
💡 You can either choose one specific pricing group or select automatic if you have set up pricing group advance rules in your pricing section. The system will automatically calculate the correct price at the time of purchase
Select the sessions you'd like available for parent bookings
Select the extra charges you'd like available for parent bookings
Click Save when you've finished
Additional settings for parent-requested bookings
You can set extra rules for parent-requested bookings by defining how far in advance parents can request additional sessions. Use the Request (min days in advance) and Request (max days in advance) sections in your Advanced settings to control this.
If you want to allow full flexibility, enter 0 in both fields so parents can request extra sessions at any time. The maximum value you can enter in Request (max days in advance) is 15.
To enable this setting:
Go to Settings in your sidebar
Click on Finances → Pricing → Parent bookings
Open the Advanced settings and enter the minimum and maximum number of days in advance in the relevant sections
Approving Requested Parent Bookings
To get an overview of parent-requested care:
Head to Finances in your sidebar and open the Overview section, then click on Purchases
Here you'll find a list of requested and approved bookings
To approve a booking, select it and click Approve. The child will now be booked in for that session or product.
Parents will be able to see Approved, Rejected and Pending booking requests on their accounts, too. They can access these by going to their child's profile and clicking on Bookings.
💡 Keep in mind that parents can only see ad hoc purchases and requested purchases outside of their child's regular booking pattern. Parents cannot see their child's booking pattern in this tab.
💡 If you'd like to receive a notification when parents request additional care, make sure you have favourited (starred) all the relevant rooms in your Overview