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Managing Parent Requests for Extra Sessions

How to set up and approve requests for extra bookings or products

Julia Rose avatar
Written by Julia Rose
Updated over a month ago

Finding Parent-Requested Bookings

To find Parent bookings:

  • Head to your Settings

  • Click on Pricing

  • Select Parent bookings


Setting Up Parent-Requested Bookings

To set up Parent Bookings:

  • In Settings, click on Finances β†’ Pricing β†’ Parent bookings

  • Check the Enable parent bookings box

  • Next, select a pricing group - you can either choose one specific pricing group or select automatic if you have set up pricing group advance rules in your pricing section. The system will automatically calculate the correct price at the time of purchase

  • Select the sessions you'd like available for parent bookings

  • Select the products you'd like available for parent bookings

  • Click Save when you've finished


Approving Requested Bookings

The sessions and products requested by parents can be found in your Bookings app, where you can approve or deny them. To do this:

  • Head to Finances in your sidebar and open the Overview section, then click on Purchases

  • Here you'll find a list of requested and approved bookings

  • To approve a booking simply click into it and click Approve. The child will now be booked in for that session or product.

πŸ’‘ If you'd like to receive a notification when parents request additional care, make sure you have favourited (starred) all the relevant rooms in your Overview

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