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Using Staff To-dos

Written by Josie

🔒 Staff members can see their own to-dos. The View all staff’s to-dos permission lets you see and assign to-dos across the whole team, and Manage all staff’s to-dos lets you edit, complete, delete and reassign other staff members’ to-dos

Staff to-dos lets you create tasks for yourself or a colleague, with an optional due date and a link to a child. You can work with your to-dos in two places: the Needs your attention widget on your Home overview, which is quick and only shows your own to-dos, and the to-dos overview, which has a few extra options and, for managers, shows the whole team.

Where to Find Staff To-dos

You’ll find your to-dos in two places: the widget on your Home overview, and the to-dos overview.

The Needs your attention widget

Go to Home → Overview and find the Needs your attention widget. Click See all, then look for the My to-dos section. It only shows to-dos assigned to you, and if a to-do is shared with other staff, it shows in everyone’s list. Click View all to open the to-dos overview.

The to-dos overview

Click Home in your sidebar, go to Staff and click the To-dos tab at the top. The overview has a few extra options, such as repeating to-dos, and managers can use it to see the whole team’s to-dos.


Adding a Staff To-do

You can add a to-do from either place. The to-dos overview has one extra option: it’s the only place you can set a to-do to repeat.

From the widget

  • In the My to-dos section, type the task in Add a to-do

  • Add a due date, an assignee or a child if you need to

From the to-dos overview

  • Go to Home → Staff → To-dos and click New to-do

  • Fill in the task and add a due date, an assignee or a child if you need to

  • To make it repeat, see Repeating a To-do below

💡 To assign a to-do to a colleague, you’ll need the right permissions. See Assigning a To-do to Another Staff Member below

Assigning a To-do to Other Staff Members

You can assign a to-do to one or more colleagues by clicking Assignee under the task. What happens next depends on where you add it:

  • From the widget: a pop-up asks if you’re sure you want to assign the to-do to another staff member. Click Reassign to confirm. The widget only shows your own to-dos, so the to-do then leaves your list and moves to theirs. If you add several assignees, the to-do is created as one shared to-do

  • From the to-dos overview: the to-do stays in the list. Open it to see who it’s assigned to, or use the filter at the top of the page to filter by assignee

If you add more than one assignee from the to-dos overview, you can also choose how the to-do works:

  • One shared to-do: everyone gets the same to-do, and the first person to complete it marks it as done for everyone. This is handy for tasks like “someone needs to clean the arts room”, where it doesn’t matter who does it, just that it gets done

  • One to-do each: every assignee gets their own to-do, so each person ticks it off themselves. This works well for checks that every practitioner needs to sign off, such as a daily room check

Anyone added as an assignee receives an in-app notification letting them know they’ve been assigned the task.

ℹ️ You’ll need the View all staff’s to-dos permission to see the Assignee option on the to-dos overview, and the Manage all staff’s to-dos permission to reassign an existing to-do to someone else

Repeating a To-do

For checks that happen regularly, such as a daily room check or a weekly fire door test, you can set a to-do to repeat instead of creating it again each time. The right staff find it waiting on their list every time it’s due.

Setting up a repeating to-do

Repeating to-dos can only be created from the to-dos overview. They aren’t available from the widget, the side panel or the quick actions button. To set one up:

  • Go to Home → Staff → To-dos and click New to-do

  • Fill in the to-do as usual and assign it to yourself or to colleagues

  • Under Repeats, choose how often it should come round: every day, week, month, quarter or year

  • Choose a start date and, if you’d like it to stop at some point, an Ends on date

  • Click Save

When repeating to-dos appear

Each repeat is created as its own to-do on the day it’s due, rather than in advance. New to-dos are created from 5:00 in the morning on days your site is open, and if the due date falls on a day you’re closed, it appears on the next day you’re open.

A few things are useful to know:

  • If a repeating to-do starts today, today’s to-do is created straight away

  • A new to-do isn’t created while the previous one is still open, so tasks don’t pile up if one is missed

  • Days that were missed aren’t added afterwards

💡 Because to-dos are created on the day they’re due, you won’t see future ones in your list or calendar ahead of time. A weekly to-do that starts tomorrow will appear tomorrow morning

Repeating to-dos for several people

When you assign a repeating to-do to more than one person, you can choose how it works each time it comes round:

  • One shared to-do: the group gets a single to-do, and the first person to complete it marks it as done for everyone

  • One to-do each: every person gets their own to-do and signs it off themselves

Colleagues who are assigned a repeating to-do receive a notification each time a new one is created.

Editing or deleting a repeating to-do

Repeating to-dos show a repeat icon in your list, so they’re easy to spot. When you edit or delete one, you can choose how far the change goes:

  • This to-do only: changes or removes just that one

  • The whole series: changes or stops all the ones still to come

Changing or stopping a series doesn’t affect to-dos that have already been created. Those can be completed or deleted like any other to-do.

Who can set up repeating to-dos

You can set up a repeating to-do for yourself without any extra permissions. To assign a repeating to-do to other staff, you’ll need the Manage all staff’s to-dos permission. Without it, the Assignee option doesn’t appear for repeating to-dos, and the to-do is assigned to you. If a repeating to-do is assigned only to you, only the person who set it up can change or stop it.

💡 If none of the people assigned to a repeating to-do work at the site any more, it pauses and no new to-dos are created


Staff To-dos in the Calendar

If you add a to-do with a due date, it appears in your calendar on that date. If you assign a to-do with a due date to another staff member, it shows in their calendar on that date too. You can click on the to-do to expand it and check it off once it’s done.


Completing a To-do

To complete a to-do, hover over the circle next to the task and click to mark it complete. What you see afterwards depends on where you are:

  • In the widget: the to-do is crossed out and stays there for the rest of the day, so you can keep track of outstanding tasks while keeping a short record of finished ones

  • In the to-dos overview: it depends on your filters. If you’ve filtered for both open and completed to-dos, everything shows, with completed ones crossed out. If you’ve only filtered for open to-dos, completed ones disappear from the list

As a manager, you can also complete other staff members’ to-dos from the to-dos overview by clicking the checkmark button at the end of the row. You’ll need the Manage all staff’s to-dos permission to do this.

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