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Sending Forms to Parents

Josie avatar
Written by Josie
Updated over a week ago

🔒 Follow-up forms are available on Famly's Professional package. Learn more about pricing here!

Forms help you collect important information from parents quickly and efficiently, whether it's updating child details, gathering new data, or requesting specific documentation. With Famly's forms feature, you can send forms to individual children or multiple families at once, saving time while keeping information organised and up to date.

This article will guide you through how to send forms to the right recipients. If you’d like to learn more about creating and managing the forms themselves, have a look at the article below:


When to Use Follow-up Forms

Using forms in Famly makes it easier to collect, manage, and keep family information accurate. With forms, you can:

  • Save time and reduce admin work
    Send forms to entire rooms or your whole nursery site in just a few clicks, rather than chasing individual families for updates

  • Keep information up to date
    Centrally record changes to child details, allergies or medical information.

  • Streamline key processes
    From annual updates to event-specific consent forms, standardise how you gather information across your nursery

What to Use Follow-up Forms For

Forms can be used for a wide range of tasks, helping you stay organised and compliant. Some common examples include:

  • Annual data review: Parents confirm or update child and add new contact information

  • Dietary and allergy information: Collect up-to-date dietary requirements or allergy details

  • Registration paperwork: Request additional documentation such as birth certificates or vaccination records


How To Send A Form

Before you can send a form, make sure it’s been published. You can learn more about creating and managing forms in our article on Enquiry and Follow-up Forms.

Send a form to an individual child

If you only need information from one family, you can send a form directly from their profile:

  1. Go to the child’s profile or enquiry page

  2. Find and select the form you want to send

  3. Choose which parent or guardian contact should receive it

  4. Click Send form

The selected contact will receive a notification with a link to complete the form.

Send forms to multiple children in bulk

Sending forms in bulk is ideal when you need the same information from multiple families, whether that’s a group, a room, or your whole nursery. To send a form in bulk:

  1. Go to Attendance in your sidebar

  2. From here, open the Registration tab

  3. Select Forms

  4. Click the arrow icon next to the form you want to send

  5. Choose your recipients:

    • Select specific children individually

    • Choose an entire room

    • Select all children at your nursery site

  6. Click Send Form

All selected families will receive the form at once. You can view and download responses from your Forms Dashboard, or directly from each child’s profile.


Important Details About Form Links

Here’s what you need to know about how form links work:

  • Forms sent to unauthenticated contacts expire after 7 days
    If a parent doesn’t complete the form within this time, you can easily send a new link

  • Contacts with a Parent role will always have access to the form through their Famly app for as long as the form remains published, regardless of the 7-day expiration


Need Help?

If you’d like to learn more about creating or managing forms, check out our complete guide to Enquiry and Follow-up Forms.

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