Send contracts to parents for digital signature, track progress as they sign, and store a legally valid signed contract automatically, all without leaving Famly.
This article covers what happens once you've sent a contract for signing. To create the contract itself, see our Digital Contract Templates article.
Who Can Sign Contracts
Digital signing currently requires both parents to complete and sign the contract. For each child, both parents must:
Have a Famly login
Not be set as a limited-access parent
If a parent doesn't have access yet, set them up before sending the contract.
How the Signing Flow Works
🔒 To sign a digital contract as a staff member, you'll need the Manage contracts permission
Once you send a contract for signing:
Both parents are notified by email, in-app notification, and a to-do on their home screen
Each parent completes the required information about themselves
The first parent completes any remaining information about the child
Both parents sign, either digitally or by typing their name
The center receives a confirmation email once both signatures are in
The center adds the final signature to make the contract legally valid
Everyone receives a copy of the completed contract
💡 If one parent has started signing, the other must wait until the first parent has finished before they can begin
Tracking Progress
You can see the full status of every contract, including who has signed, who has viewed it, and who is still pending, in two places:
The contract details side panel on the child's profile
The Contracts overview at Home, then Documents and Contracts
This gives you a single view of which contracts are complete, which are waiting on a parent, and which need your final center signature.
When a Contract Becomes Legally Valid
A contract is only legally valid once:
Both parents have signed
The center has added the final signature
Until the center signs, the contract stays pending, even if both parents have already completed their parts.
Famly's digital signing uses Simple Electronic Signatures in accordance with eIDAS (EU Regulation 910/2014). Depending on the type of contract and your jurisdiction, these signatures can be legally valid for agreements between childcare providers and families. It is the responsibility of each provider to confirm that digital signatures meet the legal requirements in their region before use.
ℹ️ This feature is not suitable for staff employment contracts, which may have additional legal requirements in your jurisdiction