Your center has sent you a care contract to sign in Famly. Rather than printing, signing, and returning a paper contract, you can complete everything digitally in just a few steps. Both parents will need to sign, and the contract becomes legally valid once the center adds their final signature.
What You'll Receive
When your center sends a contract, you'll receive three prompts:
An email with a link to the contract
An in-app notification in Famly
A to-do on your parent home screen
You can open the contract from any of these as they all take you to the same place.
How Signing Works
Both parents sign one at a time. The first parent must finish before the second can start.
Step 1: First parent completes and signs
Open the contract from your email, notification, or home screen to-do
Complete all the required fields
Review the contract with your information filled in
Sign by drawing your signature or by typing your name
Step 2: Second parent reviews and signs
Open the contract once the first parent has finished
Review the completed contract
Sign in the same way
Step 3: Center adds the final signature
Once both parents have signed, the contract is sent back to the center for their final signature. You'll see it marked as awaiting review in your Contracts section. Once the center has signed, everyone receives a copy of the completed contract.
💡 If the contract isn't ready for you yet, the other parent may still be completing their part. You'll be able to sign once they're done.
Checking the Status
You can check the contract's progress at any time:
Go to your child's profile and open the About tab
Select Documents and open the contract
You'll be able to see who has signed, who has viewed it, and who is still pending.
When a Contract Becomes Legally Valid
A contract is only legally valid once:
Both parents have signed
The center has added the final signature
Until the center signs, the contract stays pending, even if both parents have already completed their parts.
💡 Famly's digital signing uses Simple Electronic Signatures in accordance with eIDAS (EU Regulation 910/2014). Depending on the type of contract and your jurisdiction, these signatures can be legally valid for agreements between childcare providers and families. It is the responsibility of each signee to confirm that digital signatures meet the legal requirements in their region before use.