đ There are a number of ways to check your child in and out of the center. Keep in mind that not all nurseries will have all check-in possibilities enabled, but a member of staff will always be able to check your child in or out if necessary
As a parent or an authorised contact with a pickup role, you can check your child in and out of their setting directly from the Famly app. However, itâs always best to check in with your childâs key person or a staff member when collecting them.
How to Check Your Child In or Out Using Your Location
Log in to the Famly app
Click on your profile picture in the top right-hand corner
Select Check In/Out from the drop-down menu
A new window will open, and once your location has loaded, you can enter who will be collecting your child and when
If someone new is picking up, you can add a new contact
đĄ Keep in mind that you will only be able to check your child in and out from here if your center has enabled this feature. If your center hasn't enabled GPS check-in, you'll need to make sure a member of staff checks your child in and out upon drop-off and collection
Check-in/out Based on Location
The check-in/out feature is GPS-based, meaning you must be within 300 metres of the center for it to work.
If youâre checking in your child for the first time, youâll need to allow the Famly app to access your location. Once GPS access is enabled, youâll be able to check your child in or out as usual.
Using the Separate Check-in Screen to Check Your Child In or Out
If your center has a Check-in screen set up, you can also check your child in or out from there. The Check-in screen will usually be at the entrance of the center or outside your child's room at center.
âď¸ Not all nurseries use the Check-in screen. If you can't see a Check-in screen, it's a good idea to reach out to a member of staff to have them check your child in or out themselves
To check your child in or out using the Check-in screen:
Enter your personal PIN code (if your center has this enabled). You can find your PIN code by clicking on your profile picture and selecting Check-In Pincode
Select your childâs room (you don't need to do this if you log in to the Check-in screen with a PIN)
Click on your childâs name
Enter the expected pick-up time and the name of the person collecting them
Click Check in
Even when using the check-in screen, itâs still a good idea to check in with a staff member when collecting your child.
Setting or Updating the Expected Pick-up Time
When checking your child in, you can enter an expected pick-up time so the center knows when to expect you.
If you need to update this later, you can do so from your childâs Activity tab:
Go to the Activity feed
Hover over the Expected pick-up time until a pencil icon appears
Tap the pencil and choose the new pick-up time (and person, if necessary)
Click Update
