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Out of Office Status

Communicate to parents that you're away for a while

Josie avatar
Written by Josie
Updated this week

πŸ”’ All staff members can create an Out of Office status from their Account settings

Staff members can create an Out of Office status from their Account settings.

If you're going on leave and want parents and other staff to know you're unavailable, you can enable an Out of Office status. This will appear when someone tries to message you, helping set clear expectations while you're away.


How the Out of Office Status Works

The Out of Office feature is available for all staff members.

When enabled:

  • Parents and staff will see your Out of Office status as a banner at the bottom of the screen when they send you a new message or open an existing private message thread with you

  • The status does not appear in team or room messages sent to an entire group

This feature helps manage expectations and keep communication clear while you're away.


How to Set Your Out of Office Status

You can set your Out of Office status from your account settings.

To add your Out of Office status:

  • Click your profile photo in the top-right corner

  • Select My account

  • Go to Notifications and Messaging

  • Choose the start and end dates for your time away

  • Optionally, add a personal message. This is what others will see when they message you while you're away

  • Click Save

Your personal message is limited to 80 characters, so keep it short and helpful.


Special Scenarios for the Out of Office Status

Your Out of Office status may behave differently depending on your role or setup.

  1. You work at two nurseries in different organisations
    Your Out of Office status will appear in both organisations.

  2. You are both a staff member and a parent at the same setting
    The same status will be shown to everyone. Both parents and staff who message you will see it.

  3. You are a parent at one setting and a staff member at another
    Your Out of Office status will only appear in the setting where you are a staff member.

  4. You are an organisation manager
    Your Out of Office status will appear across all settings in your organisation.

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