Skip to main content

Out of Office Status

Communicate to parents that you're away for a while

Josie avatar
Written by Josie
Updated over 2 weeks ago

πŸ”’ All staff members can create an Out of Office status from their Account settings

How Does the Out of Office Status Work?

The Out of Office feature is available for all staff members to enable. When it’s turned on, it lets others know you're away.

  • Parents and other staff will see your Out of Office status as a banner at the bottom of the screen after they send you a new message or open an existing private message thread with you

  • The status does not appear in team or room messages sent to an entire group

πŸ’‘ This feature helps manage expectations and keep communication clear while you're away.


How to Set Your Out of Office Status

To add your own Out of Office status:

  1. Click on your profile photo in the upper right corner

  2. Select My account β†’ Notifications and Messaging

  3. Choose the start and end dates for your time away

  4. (Optional) Add a personal message – this is what others will see when they send you a message while you're away

πŸ’¬ Your message is limited to 80 characters, so keep it short and helpful.

Hit Save, and you're all set!


Special Scenarios for the Out of Office Status

Here’s how the Out of Office status behaves in different roles or setups:

  • You work at two nurseries in different organisations
    Your Out of Office status will show in both organisations

  • You are both a staff member and a parent at the same institution
    The same status will show to everyone – both parents and staff who message you will see it

  • You are a parent at one institution and a staff member at another
    The Out of Office status only shows in the institution where you're a staff member

  • You are an organisation manager
    Your status will appear across all institutions in your organisation

Did this answer your question?