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Resetting your password
If you have forgotten your password (or wish to change it), you can reset it and create a new one afterwards. To reset your password, start by clicking the button below, then follow the instructions.
If you have entered your email correctly in the page linked to above, you will receive an email from Famly with a link.
(Note that emails from Famly can end up in your email account's spam filter.)
Open the email and click on the link that reads ‘Click here to reset your password’.
If the link does not work, you should copy it and paste it into another browser (e.g. Google Chrome or Firefox).
Hi [Your name]
A new page will open
Enter your new password where prompted and repeat it to confirm.
N.B. We no longer allow the password to be autofilled, or have the 'remember me' option on logging in, so be sure to choose a password you'll remember
Now you have changed your password and you will receive an email confirmation that it has been changed
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