Resetting your password

If you have entered your email correctly in the page linked to above, you will receive an email from Famly with a link.
(Note that emails from Famly can end up in your email account's spam filter.)

Open the email and click on the link that reads ‘Click here to reset your password’.
If the link does not work, you should copy it and paste it into another browser (e.g. Google Chrome or Firefox).

A new page will open

Enter your new password where prompted and repeat it to confirm.
N.B. We no longer allow the password to be autofilled, or have the 'remember me' option on logging in, so be sure to choose a password you'll remember

Press ‘Save’

Now you have changed your password and you will receive an email confirmation that it has been changed.