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Log a Voucher Payment

How to log vouchers as payment against fees

Julia Rose avatar
Written by Julia Rose
Updated this week

If your parents receive vouchers to pay for childcare, you can enter them in two ways:

Adding a voucher as a one-off payment

If the voucher is a one-time payment or does not have a reoccurring fixed amount, add it as a normal payment. A voucher payment can be applied to a specific invoice or simply applied to the account.
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πŸ’‘ To access Finances, you'll need the Show Financial Reports permission enabled

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To add a voucher payment:

  • Log in to the app and click on Finances in your sidebar

  • Next, click on Payments

  • Use the Add payment button and enter the bill payer's name in the Payment for section

  • From the Payment method menu, select voucher from the drop-down menu and enter the payment date, link to an invoice, enter the amount and a note if needed

  • Next, link the voucher company. If you cannot find the voucher company under Search for existing, you can select New voucher company and enter the details

  • Once you have entered all the details, click Add


Add a voucher as a recurring monthly payment

You can add monthly reoccurring fixed amounts to the voucher section of a Bill Payer's account.

  • Go into the Bookings tab on a child's profile

  • Click on View account in the Bill Payers box

  • On the left, click Add next to the Vouchers box

  • Next, enter the Payment info for this voucher including the Amount, when you receive the First and Last payment (if applicable) and select New voucher company or Search for an existing voucher company

    • It is only required that you enter a name, though you are free to enter the additional details and click Add

  • This fixed payment amount will be added to the account on the first of every month and will appear on an invoice as Future Payments


Confirming a voucher payment

The last step is to confirm that you have received the voucher payment. To do this:

  • Log in to the app and click on Finances in your sidebar

  • Next, click on Payments

  • Now use the filter to select Voucher in the Method box

  • Next, check the Unconfirmed option in the Status box, to show only the unconfirmed voucher payments

  • Click each voucher and click Confirm to confirm receipt of that voucher payment.

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