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If your parents receive vouchers to pay for childcare, you can enter them in two ways:
Adding a voucher as a one-off payment
If the voucher is a one-time payment or does not have a reoccurring fixed amount, add it as a normal payment. A voucher payment can be applied to a specific invoice or simply applied to the account.
To access Finances, you'll need the Show Financial Reports permission enabled.
To add a voucher payment:
Log in to the app and click on Finances from the menu to the left
Next, click on Payments from the drop-down menu
Use the Apply Payment box (top left) to type in a child's name, an invoice number, or a bill payer's name.
Select the correct bill payer from the drop-down list and a new window will pop up (as below).
From the payment method menu, select voucher from the drop-down menu
Enter the correct details in the pop-up
If you cannot find the voucher company under Search for existing, you can select New voucher company and enter the details (as shown below)
Once you have entered all the details, click Add
Add a voucher as a recurring monthly payment
If they are monthly reoccurring fixed amounts you can add them to the voucher section of a Bill Payer's account.
Go into the Bookings tab on a child's profile.
Click on View Account under the Bill Payers box.
On the left, click Add next to the Vouchers box
A new pop-up will open (as below)
Enter the fixed monthly amount, when you will receive the First Payment, the Last Payment (if applicable) and select either an existing Bill Payer or Create a new voucher company.
It is only required that you enter a name, though you are free to enter the additional details and click Add.
This fixed payment amount will be added to the account on the first of every month and will appear on an invoice as Future Payments.
Confirming a voucher payment
The last step is to confirm that you have received the voucher payment. To do this:
Log in to the app and click on Finances from the menu to the left.
Next, click on Payments from the drop-down menu.
Now use the filter to the left and select Voucher in the Method box and
and select Unconfirmed in the Status box, to show only the unconfirmed voucher payments.
Click each voucher and click Confirm to confirm receipt of that voucher payment.
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