KinderConnect is a portal used to manage the attendance of subsidy-supported children and check payment status. It is a required system to coordinate subsidy payments with multiple state agencies across the United States (in VA, TX, MO, NY, LA to name a few).
The Famly integration allows you to transfer attendance records to KinderConnect with the click of a button. This:
Removes the need for manual data entry, which saves a lot of time
Equalizes attendance tracking across subsidy and full pay families - no need for two separate systems
Ensures the correct info is associated with subsidy-eligible children
Provides a record of what data has been transferred when for later reference
Set up the KinderConnect Integration
☝️ The integration is currently available for the states of Virginia, Texas, New York, Missouri, and Louisiana - with more to come
Step 1: Get credentials from KinderSystems
Contact the KinderConnect support team to obtain your integration credentials. Ask them to provide the following:
KinderConnect Provider ID
Famly Integration Password
You can reach specific support teams in the following states:
Step 2: Configure the integration in the Famly app
💡 Please ensure that you are doing this from a Manager account, and remember to get your credentials from KinderSystems support before you do this step
Go to Settings → Integrations → Manage API tokens
Click the Enable button to the right of KinderConnect
In the modal that opens, click the Connect button
Type in State and press Continue
Input the following
providerId
providerPassword (Famly Integration Password) supplied by KinderSystems
State Type in one of the five supported states (NY, MO, LA, TX, VA)
Either leave the Target testing environment blank or set it to No
Close the modal by clicking outside or clicking on the X in the upper left corner
Texas Sites: Additional Check-in/out Requirements
If your site is based in Texas and uses KinderConnect, there are additional steps required at every check-in and check-out. Every time a child is checked in or out, whoever is doing it (staff or a parent) will be asked to:
Take a photo of themselves
Provide a signature
Allow the app to capture their GPS location automatically
The photo, signature, and GPS data are not stored or reused by Famly, so they need to be recaptured each time a child is checked in or out. This adds a few extra seconds to each check-in and check-out. This applies wherever attendance is recorded, including sign-in kiosks, sign-in screens, the staff app, and the parent app.
💡 Currently, the photo and signature requirement applies to all children at a Texas site, not just those linked to KinderConnect
The rest of the KinderConnect process stays exactly the same. Submitting your attendance batch to KinderConnect, linking children, and backdating attendance all work as they always have.
What you need to do
To make sure check-in and check-out work correctly at your Texas site, please check the following:
Make sure the Famly app is updated to the latest version on every staff device, kiosk, and parent phone
Log out and back into any sign-in kiosks or sign-in screens so they're running the latest version
Ask parents to update their Famly app if they check their children in or out themselves
Make sure camera and location permissions are turned on for Famly on all devices
💡 This is triggered automatically for any site with the State field set to Texas in Settings → Site information. It's not something you can turn on or off manually
Managing capture settings
Once your site is set to Texas in Settings → Site information, a Capture settings button will appear in your KinderConnect area. This is where you control which children are subject to the photo, signature, and GPS capture requirement at check-in and check-out.
To manage capture settings:
Go to your KinderConnect area and click Capture settings
A list of children will appear. Toggle on the children who should go through the capture flow at check-in and check-out
Any child with the toggle switched off will not be prompted for a photo, signature, or GPS when being checked in or out
💡 When a new child joins your site and needs to be linked to KinderConnect, remember to come back to Capture settings and toggle them on
Backdating attendance
If attendance needs to be corrected, staff continue to handle this on the family's behalf via the Child attendance page, the same as before. When a staff member makes a correction, their photo and signature will be attached to that record.
Viewing audit data on attendance entries
When a check-in or check-out has been completed with the required photo, signature, and GPS data attached, a View record button will appear on that attendance entry. Click it to open a side panel showing the audit data logged for that action. This button only appears for children who have KinderConnect enabled in their settings.
Frequently asked questions
Does this apply to all children or just those linked to KinderConnect?
Currently, it applies to all children at your Texas site. A setting to control this per child is coming soon.Will Famly store our staff's photos and signatures?
No. They're captured in the moment and passed through to KinderConnect. Famly does not store or reuse them.What if a check-in is missing the photo, signature, or GPS data?
It will be rejected by the system, so it's important that camera and location permissions are enabled on all devices before staff begin using the new flow.Does this affect our other sites in other states?
No. This applies to Texas sites only. Other states using KinderConnect are not affected at this time.
Submit Attendance Data to KinderConnect
To submit your children’s attendance data, go to Attendance → Child attendance and click the KinderConnect button at the top right of the page.
The first page you will see is the Submissions overview, where all exports made from the Famly app to the KinderConnect system are shown.
Start a new data transfer
The first time you use KinderConnect, the submissions overview will be empty. This is expected. To get started, click New transfer, select your time frame, and then link all applicable children to their Famly profiles. You'll only need to do this linking step once. Once all children are linked, click Export to complete your first transfer
To start a new transfer, click the New transfer button at the top right. This opens a period selector.
Select the period you want to send data for
Click New transfer
Link children
Famly will now fetch a list of all children approved by KinderConnect for the selected period. You will have to link the children fetched from KinderConnect with the children you have in Famly using child names and birthdays as a guide.
💡 All linked children will be remembered by the system, so you will only have to link a child once.
Once you have linked a KinderConnect child to a Famly child, it will be shown under the Linked children grouping, and those children will be removed as an option in the link child dropdown.
If you link a child and the birthday in Famly doesn’t match the one in KinderConnect, the system will show a warning. You can continue despite the warning if you believe everything is fine.
If you link a KinderConnect child to a wrong child in Famly, you can press the Unlink button and link to the correct child.
Once you have linked all children correctly, press the Next button.
☝️ Note: It is very important that you double-check that all children are linked correctly, since this will be used for submitting attendance data from Famly to KinderConnect and will also be used in future submissions.
Review Attendance
You are now on the final step of submitting attendance data to KinderConnect. Here you can see a summation of all relevant data for each child being sent to KinderConnect.
Press the Export button to start the transfer.
You will then be sent to the Overview page, where you will see your transfer "In progress"
Once it is done, which can take several minutes, the status will change to "Success" after a page refresh
In case of failure, the status will be "Failure" and you can hover it to see why it failed
Attendance Data Confirmation
Great - your export is done. Next, log into KinderConnect and verify that the attendance data transferred as you intended.
Log into your KinderConnect account
Go to the Attendance Tab on the top and select Detail from the drop down
Your data will have automatically been added to the attendance report in KinderConnect for the selected date range. You should see the “In” and “Out” time filled in for each child with green check marks
Reload the page if you do not see the data immediately
☝️ If you notice any discrepancies that need to be corrected within the data sent to KinderConnect, amend the data in Famly and resend to KinderConnect for the relevant period.
The integration only populates your attendance data in KinderConnect. Any additional updates, processing, or KinderConnect functionality must be handled outside of the Famly application.