Balance Adjustments

To ensure that balances are correct on bill payers' accounts, you can add a credit or a debit. To do this:

  • Log in to the app and go to the profile of the child for whom the balance needs adjusting

  • Select the Bookings tab and under the bill payer, click 'Add'

  • From the drop-down menu, select Balance Adjustment
    -Enter the amount you wish to credit the account, or add a minus sign in front of the amount to add a debit to the account.

  • You can add a note, to explain the debit or credit, and press 'Add'

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