In this article:
To ensure that balances are correct on bill payers' accounts, you can add a credit or a debit. To do this:
Log in to the app and go to the profile of the child for whom the balance needs adjusting
Select the Bookings tab and under the bill payer, click 'Add'
From the drop-down menu, select Balance Adjustment
-Enter the amount you wish to credit the account, or add a minus sign in front of the amount to add a debit to the account.
You can add a note, to explain the debit or credit, and press 'Add'