What's a Closure Day in Famly?

Bank holidays, training days, and closing days can be added to Famly to inform the parents when your setting is closed. It is also used for producing correct registers and invoices because children attending all year round will not show in the register on Closure Days. However, you can customise your setup if you want to invoice for a specific type of closing day.


Add Closure Days

To edit closure days, you'll need the 'Edit opening hours, info etc.' permission enabled.

In order to add a Closure Day:

  • Log in to Famly.

  • Select Settings

  • Click on General

  • Click Closure Days and you will find the option to add a new closure day

  • You will be prompted to indicate the reason for the closure day, and then select the type of closure day you are adding - e.g Bank Holiday, Training Day etc.

  • Finish off by pressing Save new dates


Customise which closure days you invoice for

The idea behind choosing the type of Closure Days is that you are able to decide whether or not you want to charge for sessions on a specific closure day. For example, if the children aren't coming in on Bank Holidays but you still want to charge them regardless (if they would otherwise attend on that day), then you can do that.

Let's take the example of a Bank Holiday to set this up:

  • First, you create a closure day (as described above), and make sure you have entered Bank Holiday as the type of closure day

  • Next, you make sure that the bank holiday is included in the attendance schedule, so you can bill for it. Closure days appear as padlocks in your attendance schedule calendar, but they must also be highlighted in purple (as below) if you wish to charge for them.

  • You will need to add the option to charge on Bank Holidays to the session, product, or package.

Click the button below for a detailed guide:

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