What's a 'Closure Day' in Famly?

Bank holidays, training days, and closing days can be added to Famly to inform the parents about when your setting is closed. It is also used for producing correct registers and invoices, because children attending all year round will not show in the register on 'Closure Days'. However, you can customise your setup if you want to invoice for a specific type of closing day.


Add 'Closure Days'

To edit closure days, you'll need the 'Edit opening hours, info etc.' permission enabled.

In order to add a 'Closure Day':

  • Log in to Famly

  • Select ‘Get Started in the menu to the left

  • Click on 'Nursery Info'

  • Click 'New closure day' in the top right hand corner of the screen.

  • A pop-up will open where you can select the date, explain the reason for the closure, and select the type of closure day (Closing day, Holiday, Training Day)

  • Finish off by pressing ‘New closure day

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How do I cancel or delete a 'Closure Day'?

Remove a closure day by finding it in the overview of 'Info' under 'Get Started' and pressing ‘Delete’ on the right.


Customise which closure days you invoice for

The idea behind choosing the type of Closure Days is that you are able to decide whether or not you want to charge for sessions on a specific closure day. For example, if the children aren't coming in on Bank Holidays but you still want to charge them regardless (if they would otherwise attend on that day), then you can do. Let's take the example of a Bank Holiday to set this up:

  • First, you create a closure day (as described above), and make sure you have entered 'Bank Holiday' as the type of closure day

  • Next you make sure that the bank holiday is included in the attendance schedule, so you can bill for it. Closure days appear as padlocks in your attendance schedule calendar, but they must also be highlighted in purple (as below) if you wish to charge for them.

  • You will need to add the option to charge on Bank Holidays to the session, product, or package. Click the button below for a detailed guide:

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