🔒 To edit closure days, you'll need the Edit opening hours, info etc. permission enabled
Closure Days in Famly
Closure Days let you record days when your setting is closed, such as bank holidays, training days, or other special closure dates. Using Closure Days ensures:
Parents are informed when your setting is closed
Registers and invoices are accurate, as children attending all year round will not appear on closed days
You can choose whether or not to charge for specific types of closure days
Adding a Closure Day
To add a new Closure Day:
Go to Settings
Open the General section
Select Closure Days, then click New closure day
Enter the date range and type of closure day (Bank holiday, Training day, or Closure day)
Click Save
If you'd like to add a public holiday, choose Add public holidays from the dropdown and select holidays in your region to add as closure days
💡 Closure Days can only be added for full days. If your setting closes for part of a day, adjust children’s bookings by scheduling a change and removing sessions for the affected period
Customising Which Closure Days Are Charged
You can decide whether children are billed for specific closure days. For example, you may want to charge for bank holidays even if children do not attend.
To charge for a specific closure day:
Create the Closure Day and select the correct type (e.g., Bank holiday)
Ensure the closure day is included in the Attendance Schedule
Closure days appear as padlocks in the calendar
Highlight in purple to include them in billing
In your Pricing structure, check the Charge for this session when it is booked on a: box to charge for that type of closure day on sessions, products, or packages
Billing for Closure Days
Actuals Billing
Children on actuals billing are only charged for sessions attended. To ensure they are not charged on closure days:
Go to Settings → General → Closure Days and add your closure days
Navigate to Settings → Finances → Pricing → Pricing Structure
Click a session and scroll down to the Charge for box
Untick the box for the closure day type you added
Repeat for all relevant sessions, packages, and extra charges
This ensures children on actuals billing are not charged on closure days when invoicing.
Annualised Billing
Children on annualised billing pay the same monthly amount, but you can give a discount for closure days if needed. You have two options:
Add a credit to each child’s plan:
Go to the child’s profile and click the Bookings tab
Click Add → Credit
Enter the amount to be deducted
The credit will reduce the total of the next month’s invoice
Adjust annualised billing calculations in bulk:
Go to Settings → Finances → Fundamentals
Select the annualised invoicing profile
Reduce the number of weeks billed to account for closure days (e.g., 52 weeks → 51 weeks for 5 closure days)
This allows parents to continue paying the same monthly sum while automatically factoring in closure days.
Closure Days and Staff Scheduling
Closure days are visible wherever you plan staff: on the Schedule, Attendance, and Timesheets pages, as well as the Calendar. When a closure day falls within the week you’re viewing, it will be greyed out to stand out from regular working days. Hover over the question mark on the day to see its name and type.
💡 Adding a closure day doesn't automatically add a leave day for staff members. If the closure day counts as a staff leave day, you'll need to add this to each staff member's profile individually