Parents 🧸: Get Started with Famly

Welcome! This article is here to help you feel confident using Famly to stay connected with your child’s early education program.

Below, you’ll find a collection of short training videos that cover key areas of the platform, including your child's profile, finances, communication and more! Each resource is designed to be quick, practical, and easy to follow, whether you are just getting started or looking to learn something new.

You can work through the materials in any order and return to them whenever you need a refresher. Our goal is to make it simple for you to get the most out of Famly, so you can focus on what matters most, supporting your child’s day-to-day experience.

In this video, you’ll get an overview of the Famly app and how it supports everyday communication and organization for families. It introduces the main areas of the app and helps you understand where to find updates from your child’s site, how to stay in touch with staff, and where to manage important account and payment information, so you feel confident navigating Famly from the start.

In this video, you’ll be introduced to your child’s profile in the Famly app and how it’s used to share important information between families and their child’s site. The video gives an overview of where to find your child’s profile and the different sections within it, helping you understand where to look for daily updates, key details, shared notes, and health and safety information related to your child.

In this video, you’ll be introduced to the billing and payments area of the Famly app. It shows where to find your bill payer account and gives an overview of the tools available to help you stay on top of invoices, payments, and account details. You’ll also get a look at options like setting up automatic payments, managing payment methods, viewing tax statements, and understanding who else can access billing information, so you know where to go when managing finances in Famly.

In this video, you’ll be introduced to the communication tools in the Famly app and how they help you stay connected with your child’s site. It gives an overview of where to find updates, how to interact with posts, and how messaging works, as well as highlighting options like language translation to support clear and inclusive communication for all families.