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New Starters

Written by Josie

🔒 New Starters are available as an add-on for multi-site organisations.

The New Starters section helps you keep track of everything needed for children who are due to start at your setting. From family contacts to activity logs and pre-start tasks, everything is gathered in one place, so your team can be fully prepared before a child's first day.


Where to Find New Starters

You can access the New Starters section by going to Attendance → Registration → New Starters.

This area is automatically filled with all children whose start date is in the future. Whether they were enrolled through the Enquiries system or added manually later, as long as their start date is upcoming, they will appear in this list.


What You’ll See on the New Starters Overview

The New Starters page gives you a quick overview of key details for each child, helping you track progress and identify next steps.

You’ll see:

  • A list of upcoming children

  • Each child’s start date

  • Family contacts

  • Last activity, such as logins, messages, or completed tasks

  • Task progress, shown as completed out of total (e.g. 6/12)

💡 If you are an organisation manager, you can create and manage a Parent to-do list

💡 It's also a good idea to set up your New starters messaging team to help parents connect to your nursery from the start


Viewing a Child’s Full Details

Clicking a child’s name opens a slide-in panel where you can see everything in one place.

This includes:

  • Start date

  • Family contacts, with role and access level icons

    • Green = full access

    • Orange = limited access

  • Contact details, such as phone number and email address

  • Activity log, showing the number of logins and messages sent

  • Task list, grouped by time (for example, 8 weeks pre-start or 1 week pre-start)

    • Each task shows whether it is completed, and if relevant, by which contact


What the New Starters Overview Helps With

The New Starters section gives your team a clear way to stay organised and support families before their child’s first day.

It helps you:

  • Quickly see which tasks are incomplete

  • Contact families directly if they need support

  • Make sure no important steps are missed before the child starts

  • Monitor how engaged families are through logins and messages

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