The Staff Schedule & Hours system includes several new features that work together to provide accurate tracking of staff hours — including scheduled hours, attended hours, paid leave, break deductions, contracted hours, period difference, and bank hours balance—to inform payroll.

This video will give you an overview of Staff attendance and Staff hours:

To find your Staff attendance page, head to Attendance → Staffing → Staff attendance

The page shows a weekly view of totals for scheduled and attended time (after break deductions), and highlights the difference between these totals on a daily and weekly basis. The page can be filtered by staff member, and by room and can be viewed in the past or future via the date selector.

The scheduled times (with blue clock icons) are determined by the shifts published via the Staff schedule. The attended hours (with green check marks) are determined by the check-in and check-out data through the sign-in kiosk or within the app.

Staff leave is also highlighted on the page for visibility, with specific time amounts shown when Precise leave tracking is enabled (via Settings → Staff → Staff leave).

If a staff member has forgotten to sign out at the end of the day, the automated check-out is highlighted with a red warning icon. These records should be updated to ensure accurate staff attendance data.

The weekly contracted hours total is shown under the staff members' names and set via the Staff profile → About → Contract. Information about how this works can be found here.

Clicking on any cell on the Staff attendance page will open the detailed attendance view for the staff member. With the associated permissions, you can view, or view and edit the time and leave for the week. In this view, all individual shifts and check-ins are shown, including any room switches that happen throughout the day.

Individual shifts and attendance logs can be edited and deleted from this page with the Staff schedule - Edit and Staff attendance - Edit permissions respectively.

Leave can also be viewed and added from this page by clicking + Add on the relevant day with the Staff leave - View and Staff leave - Edit permissions respectively.

All check-ins with a missing sign-out time are indicated with the red warning and should be updated for accurate time tracking.

Total break deductions per day are calculated by break times added to shifts. The total break amount is deducted from both the total scheduled time per day and week as well as the total attended time per day and week.

The difference between total scheduled and attended time is highlighted per day and week with a positive or negative number. This can be used as a guide to make adjustments in the week to avoid overtime and ensure intended hours are being fulfilled.

At the bottom of the page is a weekly summary with the following numbers

There are two export options:

The Staff hours page provides a summary of the total hours per staff member over a selected period of time. The page can be filtered by staff member or by room and showcases the same totals as the Weekly Detailed Attendance Log, but for whatever time range is selected (weekly, or custom time range).

Clicking on the staff members will open the weekly detailed attendance log for any further insight or editing required.

The totals per staff member are:

All of these totals can be exported within any time range selected and used to upload to an HR or accounting tool to inform payroll.

If you have Staff Scheduling in your package or via an add on, you can access your historic data for scheduled hours and breaks generated by the old Staff Rotas tool that is being replaced on April 3rd in CSV format.

As the new tool will replace the old, the old data won't be available in app anymore. So we're making the data accessible here if you need to reference it over the next months as you transition to the new system.

To download your historic data:

Your data set will include: